Using Parcel Items

Requires X Dispatch 19.2 or newer and Nextstop 3.

Parcel items can be created with a required quantity input that can be nestled under available parcel types for each customer, so drivers can provide important information for each parcel so drivers can provide quantity detail of items contained within a parcel.


A parcel has 7 parcel items, 3 red and 4 blue.



Set up the parcel items and parcel type enforcement in X Dispatch.

You must have the “Parcel Items” and “Edit Parcel Items” permission enabled. See

  1. Go to MaintenanceParcel Items.

  2. Add a new parcel item. See

  3. Optional. Change the parcel type enforcement for a customer in the Parcel Types tab of the customer record. See

Changes to the parcel type enforcement in the customer record will override the settings in MaintenanceParcel Items.


You have created a parcel item with the Parcel Type Global Enforcement set to “Optional” and “Specimen“ as an Available Parcel Type, but one customer requires the parcel item count.

Go to the customer record. In the Parcel Types tab, check “Specimen” under Available Parcel Types and check Allow Parcel Items. Click in the Parcel Type Enforcement for “Red Top”.

For the Parcel Type “Specimen”, change the Enforcement to “Required” then click OK and save the customer record.

In Nextstop

Now when a driver picks up or delivers a “Specimen” parcel type for the customer, the driver must enter the number of Parcel Items to complete the stop in Nextstop.




In X Dispatch

The parcel refrigeration type will display in the Parcels tab of the route stop form (or orders form).





In Rapidship

The parcel refrigeration type will display in and Click the link View under Assignments.