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- Active Orders Grid: Orders are assigned to drivers, and orders and drivers are monitored.
- Active Drivers Grid: Driver's orders are monitored from this grid.
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| Field Name | Description | |||||
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| Driver ID | Driver ID of the driver assigned to the order. A blank DriverID means that there is no driver is assigned to the order. | |||||
| Order ID | Order ID of the order. A flag The order ID will be highlighted magenta if it is a return or continuation order. Return and continuation orders are designated by a number with a decimal extension. For example, if a 3 part delivery's first order ID is "3456" then the two additional ID's for that are are "3456.01" and "3456.02". | |||||
| Cust | Customer ID for the customer associated with the order. The customer ID is colored based on the Dispatch Priority setting on the Orders tab of the customer record.
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| CSR | The username of the user that entered the order or method of how the order was placed. Orders placed online through your website or API will be highlighted yellow. | |||||
| Priority | Dispatch Priority setting on the Orders tab of the customer record. | |||||
| P/U In | Time in minutes between the Pickup To time (pickup deadline) on the order and the current time. An "F" after the time displays for future orders. Highlight Colors
Icons
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| Del In | Time in minutes between the Delivery To time (delivery deadline) on the order and the current time. An "F" after the time displays for future orders. Highlight Colors
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| OriginName | Origin Address name on the order. | |||||
| OriginAddress | Origin Address on the order. The address will be in red if the address has not been validated. The address will be highlighted in green if the address is marked as the next stop for the driver assigned to the order. | |||||
| OriginCity | Origin Address city. | |||||
| OriginState | Origin Address state. | |||||
| OriginZip | Origin Address zip or postal code. | |||||
| OriginPlus4 | The additional four numbers of the Origin Address zip or postal code. | |||||
| OriginComments | Origin Remarks for the order. If the order has Origin Remarks it will be highlighted magenta. | |||||
| OriginValidated | Whether or not the Origin Address has been validated.
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DestName | Destination Address name on the order. | |||||
| DestAddress | Destination Address on the order. The address will be in red if the address has not been validated. The address will be highlighted in green if the address is marked as the next stop for the driver assigned to the order. | |||||
| DestCity | Destination Address city. | |||||
| DestState | Destination Address state. | |||||
| DestZip | Destination Address zip or postal code. | |||||
| DestPlus4 | The additional four numbers of the Destination Address zip or postal code. | |||||
| DestComments | Destination Remarks for the order. If the order has Destination Remarks it will be highlighted magenta. | |||||
| DestValidated | Whether or not an address has been validated.
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| Ref1 | References for the order. | |||||
| Ref2 | ||||||
| BillingGroup | Billing Group of the order. | |||||
| ReadyTimeFrom | The order's Pickup From time. | |||||
| ReadyTimeTo | The order's Pickup To time. | |||||
| DueTimeFrom | The order's Delivery From time. | |||||
| DueTimeTo | The order's Delivery To time. | |||||
| Dispatched | The timestamp of when the order was dispatched to a driver from either the On-Demand Dispatch Board or order form. | |||||
| Transmitted | The timestamp of when the order was transmitted to X Mobile. | |||||
| Received | The timestamp of when the order was received by X Mobile. | |||||
| Confirmed | The timestamp of when the order was confirmed by the driver. | |||||
| RejectedByDriver | The timestamp of when the order was rejected by the driver. | |||||
| PickedUp | The timestamp of when the order was picked up by the driver. | |||||
| ReceivedAtDepot | The timestamp of when the order was received at the depot. | |||||
| Delivered | The timestamp of when the order was delivered by the driver. | |||||
| VerifiedForBilling | The timestamp of when the order was verified by an Operations App user | |||||
| AtOrigin | The timestamp of when the driver arrived at the origin. | |||||
| AtDestination | The timestamp of when the driver arrived at the destination. | |||||
| Pieces | Number of pieces in the order. | |||||
| Weight | The total weight of parcels/pieces in the order. | |||||
| OrderType | The Order Type ID. | |||||
| Type | Description of the order type. | |||||
| IsParent | If the order is the parent order of multiple orders.
ExampleThe first order in a 2 part delivery order, order ID 3456, is the parent and will have the value of "1" and the additional order, order ID 3456.01, will have the value of "0". | |||||
| Caller | The Contact on the order. | |||||
| OriginDispatchZone | Zone associated with the Origin Address. | |||||
| DestDispatchZone | Zone associated with the Destination Address. | |||||
| AIDispatch | A value of -1 indicates the order has been sent to the dispatch board. | |||||
| PickupWarning | Pickup warning time set on order type for the order. | |||||
| DeliveryWarning | Delivery warning time set on order type for the order. | |||||
| FleetID | Fleet ID assigned to the order. | |||||
| FleetName | Description of the fleet. | |||||
| Email on the order. | ||||||
| NextStop | If the stop is marked as the next stop for the associated driver.
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| DriverPercent | The percentage value is used to calculate how much the driver will be paid. The Percent amount in the driver tab of the order form. | |||||
LocalName | Name of the customer associated with the order. The customer ID is colored based on the Dispatch Priority setting on the Orders tab of the customer record.
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| ServerTime | The current server time. | |||||
| OrderComments | Order Comments on the order. | |||||
| ParcelType | The selected Parcel Info on the order. | |||||
| ServiceType | Service Type ID on the order. | |||||
| Service | Description of the service type. | |||||
| DispatchReminder | Dispatch Reminder set on the customer record. | |||||
| OriginLat | The latitude of the Origin Address. | |||||
| OriginLon | The longitude of the Origin Address. | |||||
| DestLat | The latitude of the Destination Address. | |||||
| DestLon | The longitude of the Destination Address. | |||||
| DisplayWarning | Whether or not a warning icon for an unconfirmed or rejected stop is displayed.
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| AutoDispatchFlag | Deprecated field. | |||||
| Score | Deprecated field previously used for scoring jobs for a driver using XIAD. | |||||
| Pickup ETA | Estimated time and date that the driver will arrive at the Origin address. If the order has been picked up it will have a value of "Completed". | |||||
| Deliver ETA | Estimated time and date that the driver will arrive at the Destination address. If the order has been picked up it will have a value of "Completed". | |||||
| TotalParcels | Total number of parcels existing on the order.
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| OverParcels | Total number of parcels indicated as "Overages" on the order (parcels not originally on the order as expected).
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| Short | Total number of parcels indicated as "Short" on the order (unscanned or undelivered parcels).
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| Exceptions | Total number of parcels indicated as "Exceptions" on the order. | |||||
| DepartureTime | The time of the departing flight on the order. | |||||
| DepartureAirline | The name of the airline of the departure flight on the order. | |||||
| DepartureFlightNum | The flight number of the departing flight on the order. | |||||
| ArrivalTime | The time of the arrival flight on the order. | |||||
| ArrivalAirline | The name of the airline of the arrival flight on the order. | |||||
| ArrivalFlightNum | The flight number of the arrival flight on the order. | |||||
 | If the order has a dispatch flag set, a red flag icon  will be displayed. | |||||
| Attachments | The number of attachments on the order. | |||||
| DepotScan | Displays a "1" if a depot scan was performed on the order barcode. See Dispatch - Depot Scan.
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| BOL | Order BOL on the order. | |||||
| MasterBOL | Master BOL on the order. | |||||
| FlightManifestId | Consolidation Manifest ID that the order is on. | |||||
| Batch | The batch group name of the order which can be set by selecting an order and right-clicking the order to select Add Batch... or pressing the [ key. | |||||
| OrderCount | The number of pieces/parcels on the order. | |||||
| DispatchWarningMinutes | Dispatch show time on the order type of the order. | |||||
| ReceivedAtDock | The timestamp of when the order was received at the dock. | |||||
| Alternate Lookup | Alternate Lookup for the customer associated to the order. | |||||
| UserData | Columns UserData0 - UserData12 to display the order User Fields. | |||||
| CreatedWhen | The timestamp of when the order was created. |
Right-Click Menu
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| You can select more than 1 order by using CTRL + Click or Shift + Click keys on your keyboard and clicking on the gray box (first column on the left). |
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| Selection | Description | ||
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Rank Drivers (Num 7) | Rank driver to find drivers best suited for a selected order. See Driver Ranking Configuration. | ||
| Request Assisted Dispatch... (=) | Send the selected order to assisted dispatch route optimization to find the best driver to assign it to. See Assisted Dispatch. | ||
| View Assisted Dispatch Results... (a) | Opens the Assisted Dispatch window to view the recommendations of the last request. Enabled after a request for assisted dispatch on the order has been made. | ||
Dispatch Driver... (Num 6) | Opens a form to dispatch or remove a driver from the order. | ||
Edit Order... (Num 8) | Open the order form to edit the order. | ||
Edit Order Notes... (') | Open the order form and selects the Notes tab. | ||
| Edit Order User Fields... (u) | Open the order form and selects the User Fields tab. | ||
| Update Status | Update the status of the selected order(s) to
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Edit Status... (Enter) | Open the Order Status form for the order. | ||
| Make Next Stop | Select which address of the order should be marked as the next stop for the driver.
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Remove Driver... (CTRL + Delete) | Remove the driver from the order. The driver will receive a notification that the order has been deleted. | ||
| Find Parcel | Find a parcel using parcel tracking information. If a parcel is found the order form will be displayed. | ||
| Check In/Out Parcels | Not available/Not functional. | ||
Add to Batch ([) | Add to or create a new group of orders on the dispatch board. You can use the Look For and Search Under "Batch" to filter and display the batch.
ExampleYou can batch together orders to "hold" them for a driver until he/she logs in. | ||
| Add to Consolidation Manifest | Add order to a consolidation manifest that can be printed and distributed to a delivery person. | ||
| Run Custom Procedure | Allows access to specific custom programs that may be available. This will be grayed out if you do not have any custom procedures. | ||
Re-send Message (Insert) | Resends order information to delivery personnel via X Mobile. Feature only available for orders already sent via X Mobile. | ||
Send Cancel Message (Delete) | Send a cancel message to the driver.
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Filter unassigned orders by fleets... (*) | Filter orders to show only unassigned orders for a selected fleet. | ||
| Toggle current/future orders (/) | Filter orders to show only future orders. Future orders are configured to display based on the Dispatch show time on the order type of the order. | ||
| View Unassigned / Unconfirmed Only | Filter orders to show only unassigned and unconfirmed orders. You must refresh the dashboard after selecting or unselecting this option. | ||
| Show OSD | Updates the TotalParcels, OverParcels, and Short columns to display data. | ||
| Show User Data | Add columns (UserData0 - UserData12) to the Active Orders grid to display the order User Fields. | ||
| Highlight After Dispatch | Where the highlight should be immediately after dispatch.
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| Save Layout (Num 0) | Saves the current layout. See Grid Layouts on the Dispatch Board. | ||
| Reset Layout | Resets dispatch field layout. See Grid Layouts on the Dispatch Board. | ||
| Load Layouts... | Load a layout previously saved using the "Save Layout" function. See Grid Layouts on the Dispatch Board. | ||
| Show/Hide Order Fields | Adds or remove columns on the Active Orders Grid. | ||
| Find Order... (-) | Find an order by on order ID in the Active Orders grid. If an order is found, the order will be highlighted. | ||
| Find Driver... (.) | Find a driver by driver ID in the Active Orders grid. If the driver is found, the first order assigned to the driver will be highlighted. | ||
| Get Directions... | Get directions from the Origin address to the Destination address from Google. | ||
| Get Directions to Origin with Google | Get directions from your location to the Origin address from Google. | ||
| Get Directions to Destination with Google | Get directions from your location to the Destination address from Google. | ||
| Sync Driver Grid... (+) | Highlight the driver associated with the order in the Active Drivers grid. | ||
| Merge Grouped Values | Merges any cells to the left of the thick black bar, with the same value. | ||
| Toggle Grid Orientation | Switches dispatch screen orientation between horizontal and vertical. |
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The Active Drivers grid displays the same information as the route dispatch board. Order information is not included in this section.
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