Status Events

Status Events on the customer record's Contacts tab refers to events of an order that trigger notifications. Status events can also be used to trigger custom SQL scripts.

Status Event

Description

Status Event

Description

Inet User Approved

When an internet user is approved.

New Internet User

When a new internet user is created.

Order - Address Changed

When an address on the order is changed.

Order - At Delivery

When the driver has arrived at the delivery address.

Order - At Pickup

When the driver has arrived at the pickup address.

Order - Cancelled

When an order is cancelled.

Order - Confirmed By Driver

When an order is confirmed by the driver assigned to the order.

Order - Delivered

When the order is delivered

Order - Delivery Signature

When a Signature is added to an order.

Order - Dispatched/Assigned

When an order is dispatched to a driver.

Order - Driver Unassigned

When a driver is unassigned from an order.

Order - Invoiced

When an order is invoiced.

Order - Next Delivery

When the order is marked as the next stop by an X Dispatch user.

Order - Next Pickup

When the order is marked as the next stop by an X Dispatch user.

Order - Parcel Exception Added

When a exception code/status code is added to a parcel on an order.

Order - Picked Up

When the order has been picked up.

Order - Placed

When an order is placed.

Order - Rate Change

When there is a change in an order’s rate.

Order - Received At Dock

When an order is scanned at the dock.

Order - Rejected At Dock

When an order is rejected at the dock.

Order - Status Code Added

When a status code is added to an order.

Order - Status Code Updated

When a status code on an order is updated.

Order - Status Update

When a status of an order is updated.

Order Verified for Billing

When the Verified checkbox in the Order Status of an order has been checked.

Route Stop - Activated

When a route stop is activated.

Route Stop - Arrived

When the driver arrives at a route stop.

Route Stop - Assigned To Driver

When a route stop is assigned to a driver.

Route Stop - Completed

When a route stop is marked as completed.

Route Stop - Created

When a route stop is created.

Route Stop - Deactivated

When a route stop is deactivated.

Route Stop - Parcel Exception Added

When a exception code/status code is added to a parcel on a route stop.

Route Stop - POD

When a POD is added to a route stop.

Route Stop - Signature

When a Signature is added a route stop.

Route Stop - Status Code Added

When a status code is added to a route stop.

Route Stop - Status Code Updated

When a status code is updated on a route stop.

Route Stop - Unassigned From Driver

When a driver is unassigned from a route stop.