X Mobile Compatibility List

 Peripheral Scanners
Peripheral Scanners

*** IMPORTANT NOTE REGARDING BLUETOOTH SCANNERS ***

CXT Software strongly recommends that customers select devices indicated as having "Excellent Compatibility"  with X Mobile for dock or mission-critical barcode scanning. For light-duty scanning, the Bluetooth scanners listed below may provide good results with specific Android devices. Due to the large number of available Android devices as well as the variability in Bluetooth support on those devices, customers MUST test Bluetooth scanner and Android device combinations before deploying them to drivers. Customers cannot assume that any Bluetooth scanner will pair reliably with any Android device. CXT Software does not test Bluetooth scanners with all Android devices compatible with X Mobile.

ScannerCompatibilityInterfaceRuggedized
Cipher Labs 1660
Bluetooth
 Comments
  • This unit requires the use of a scanner wedge called GetBlue to interface with X Mobile. GetBlue can be purchased in the Android Market for details please see the following link GetBlue
  • This unit has no rubberized padding so a single drop to concrete could break it.
  • When turning the unit on after pairing it takes about 30 - 60 seconds to connect and become ready for input.
  • This unit requires the use of two triple "AAA" batteries which cannot be recharged in the unit. Drivers should probably carry spare batteries.
 Test Results

When I initially started testing the unit I first had to pair the unit. This requires that both your Android device and the scanner are in pairing mode. Once they were both in pairing mode the scanner came with these barcode sheets which I scanned that set the passcode to "0000". I was then prompted on the Android device to enter the pairing code "0000". Once I entered the code the device was successfully paired. After pairing was completed I then launched GetBlue and changed my Datasource to BlueTooth which then triggered GetBlue to try and connect to the scanner. Once GetBlue was connected I was able to scan a barcode and see the input being passed into X Mobile.

The scanner has dozens of settings that customers will have to navigate on their own as we won't be able to provide support for the devices multiple configuration options. If customers have issues with the device they should start over, this requires the device be reset to defaults, re-paired, and then tested to confirm functionality.

The device puts it'self to sleep after approximately 20 minutes of inactivity. Once this happens the user will have to press the power button and wait for the scanner to re-establish communication with the Android device. This process takes about 10 - 30 seconds and seemed to work 5 out of the 5 times I tested resuming from sleep.

The scanning quality of this device seemed significantly lower than a dedicated all in one scanner such as the Intermec CN50 or Motorola MC65. The scanners recognition at times took multiple attempts to read barcodes. I would consider this a low-end economy scanner since its recognition was substantially slower and less accurate at times than higher end all in one devices.

The device has a single light which from what I saw can change to Blue, Red, and Green. When the device recognizes a barcode the status light appears to flash green momentarily and the unit makes a single beep. The beeping of the unit will most likely cause confusion for drivers since they might be inclined to believe that because the barcode scanner beeped, that they scanned the correct barcode. I couldn't determine if there was a way to disable the acquisition beep on the scanner, but customers should definitely train drivers to ignore the scanner beep and only listen to the X Mobile beeps.

The devices manufacturer page indicates the unit should last all day however this might be inconvenient since the batteries would have to be charged daily. My test unit has "NO USB" (1660) connection so charging is only possible by removing the two triple A batteries that power the unit. According to the manufacturer's site it appears there might be two versions of this unit for sale the 1660 and 1661. The one I tested has the two blue buttons on the top (1660).

http://www.cipherlab.com/catalog.asp?CatID=8&SubcatID=11&ProdID=469

The last thing to note is that since both the power and scan button are on the same surface it's going to be very common for customers to press the power button instead of the scan button possibly shutting the device off when they're intending to scan a barcode. I don't like this design aspect and I would have put the power button somewhere besides right next to the scan button.

Overall the device seems like it will do fine for light duty scanning and will require that customers familiarize themselves in depth with maintaining a Bluetooth connection between their devices. The unit will also require that drivers have some spare batteries since the 1660 unit has no way to charge the batteries. One caveat is that the batteries are triple A and they could be purchased at almost any gas station.

Est. Mfg. Date: 2011

Motorola CS3070
Bluetooth
 Comments
  • Please see the X Mobile Scanning Knowledgebase article (KB340) for details on configuring this unit for use with compatible X Mobile devices.
  • This device can be used with either the GetBlue software wedge or natively using Bluetooth HID profile if the mobile device supports it.
  • Customers purchasing this unit may need to contact Motorola (866) 416-8545 to request a configuration barcode to enabled the preamble and postamble characters specified in their X Mobile passcode. "Typically this is a dollar sign"
 Test Results

Steps taken to test:

  1. Turn on the unit and Scan the FACTORY RESET barcode, to ensure that the scanner is configured to use the default settings. (The scanner will turn off once this is completed)
  2. Turn the scanner back on and scan the HID Mode (High Input Device) to configure your scanner to communicate using the HID profile. Must be Android 3.0 or greater in most cases.
  3. Scan the prefix/suffix barcode to add the pre/post characters to the string. May need to contact Motorola for the barcode. Typically a dollar sign.
  4. Pair the device X Mobile device with the scanner, see scanner instructions.
  5. Scan into a notepad type application "many are available for free in the Android market" to ensure that string input it received from the device. My test barcode looked as follows $32221100$.
  6. Open X Mobile, go to the parcels screen and scan a barcode to see if the input creates a parcel in X Mobile.

    This requires that both your Android device and the scanner are in pairing mode. 
    Please refer the manufactures instructions for pairing information Quick Reference Guide CS3070

Est. Mfg. Date: 2011

Serial IO KDC200
Bluetooth
 References
 Comments
  • This unit had difficulty staying paired to the Android device via Bluetooth. When scanning for this device, the device would pair successfully, however, after a short period of time, it would fail to stay paired. Due to this, the GetBlue application failed to stay connected to this device.
  • This unit has no rubberized padding so a single drop to concrete could break it.
 Test Results

When I initially started testing the unit I first had to pair the unit. This requires that both your Android device and the scanner are in pairing mode. Once the device had been paired, the GetBlue application needs to be configured to use this device to capture barcode scan data. GetBlue is able to be configured to use this device, however, since the device has issues staying paired, GetBlue was not able to stay connected to the device in order to be able to capture barcode scan data.

Est. Mfg. Date: Unknown

Serial IO Scanfob® 2002
Bluetooth
 References
 Comments
  • This unit had difficulty simply pairing to the Android device via Bluetooth. When scanning for this device, in most cases it was never found.
  • This unit has no rubberized padding so a single drop to concrete could break it.
 Test Results

When I initially started testing the unit I first had to pair the unit. This requires that both your Android device and the scanner are in pairing mode. The device can be set to Pairing Mode by either scanning the Start Pairing barcode or by pressing and holding a small button on the unit. 

This unit was never recognized by the Android device and could not be paired. If the device cannot be paired with a device, you will not be able to use it to scan. Tried to pair this device with different Android devices, however, I encountered the same pairing issue.

Est. Mfg. Date: 2002

Socket Mobile CHS 7P (CX2862-1298)
Bluetooth
 
 Comments
  • Please see the X Mobile Scanning Knowledgebase article (KB340) for details on configuring this unit for use with compatible X Mobile devices.
  • This device can be used with either the GetBlue software wedge or natively using Bluetooth HID profile if the mobile device supports it.
  • Customers purchasing this unit will need to contact Socket Mobile at (800) 552-3300 to request a configuration barcode to enabled the preamble and postamble characters specified in their X Mobile passcode. "Typically this is a dollar sign"
 Test Results

Steps taken to test:

  1. Turn on the unit and Scan the FACTORY RESET barcode, to ensure that the scanner is configured to use the default settings. (The scanner will turn off once this is completed)
  2. Turn the scanner back on and scan the HID Mode (High Input Device) to configure your scanner to communicate using the HID profile. Must be Android 3.0 or greater in most cases.
  3. Scan the prefix/suffix barcode to add the pre/post characters to the string. This I had to contact Socket Mobile for. Typically a dollar sign.
  4. Pair the device X Mobile device with the scanner, see Socket Mobile for instructions.
  5. Scan into a notepad type application "many are available for free in the Android market" to ensure that string input it received from the device. My test barcode looked as follows $32221100$.
  6. Open X Mobile, go to the parcels screen and scan a barcode to see if the input creates a parcel in X Mobile.

    Please refer to the scanner Quick Start Guide for more detailed instructions on this process. If you need assistance with the configuration of the scanner, please contact Socket Mobile at 1 (800) 552-3300 or visit their support website: Socket Mobile Technical Support

Est. Mfg. Date: 2011

Socket Mobile CHS 7Xi (CX2864-1336)
Bluetooth
 
 References
 Comments
  • Please see X Mobile Scanning Knowledgebase article (KB340) for details on configuring the unit for use with compatible X Mobile devices.
  • The device can be used with either GetBlue software wedge or natively using Bluetooth HID profile if mobile device supports it.
  • Customers purchasing unit must contact Socket Mobile at (800) 552-3300 to request a configuration barcode to enable preamble and postamble characters specified in their X Mobile passcode. "Typically this is a dollar sign."
 Test Results

Steps taken to test:

  1. Turn on unit and scan FACTORY RESET barcode, to ensure scanner is configured to use default settings. (The scanner turns off once this is completed)
  2. Turn the scanner back on and scan HID Mode (High Input Device) to configure the scanner to communicate using HID profile. Must be Android 3.0 or greater in most cases.
  3. Scan prefix/suffix barcode to add pre/post characters to a string. This I had to contact Socket Mobile for. Typically a dollar sign.
  4. Pair device X Mobile device with the scanner, see Socket Mobile for instructions.
  5. Scan into a notepad type application "many are available for free in the Android market" to ensure that string input is received from the device. My test barcode looked as follows $32221100$.
  6. Open X Mobile, go to the parcels screen and scan a barcode to see if the input creates a parcel in X Mobile.

    Please refer to scanner's Quick Start Guide for more detailed instructions on this process. If you need assistance with the configuration of the scanner, please contact Socket Mobile at: 1 (800) 552-3300 or visit their support website: Socket Mobile Technical Support

Est. Mfg. Date: 2011

Unitech MS910
Bluetooth
 Comments
  • Please see the X Mobile Scanning Knowledgebase article (KB340) for details on configuring this unit for use with compatible X Mobile devices.
  • Configuring the prefix and suffix will require you to download the extended manual off of Unitech's website.
  • This device is a lightweight and inexpensive barcode scanner that is easy to configure.
  • The MS910 is NOT ruggedized, and it is about the size of a pack of gum, with a smooth plastic shell. It is recommended to ensure that you are wearing the strap that comes with the MS910 during times that you are using the scanner.
  • The MS910 uses a red LED light, not a laser, to perform barcode scans. As such, it may not pick up nearly as quickly as a laser-based scanner, especially not on glossier surfaces, which may require you to scan at an angle to prevent reflection.
 Test Results
  1. Turn on unit and scan RESET barcode, to ensure scanner is configured to use default settings.
  2. Turn the scanner back on and scan the DISCONNECT, then HID Mode (High Input Device) to configure scanner to communicate using HID profile. Must be Android 3.0 or greater in most cases.
  3. Pair device X Mobile device with the scanner.
  4. Scan prefix/suffix barcode to add pre/post characters to a string. The Prefix and Suffix configuration barcodes are located in the extended manual available on Unitech's website.
  5. Scan into a notepad type application "many are available for free in the Android market" to ensure that string input is received from the device. My test barcode looked as follows $CODE39-TEST$.
  6. Open X Mobile, go to the parcels screen and scan a barcode to see if the input creates a parcel in X Mobile.

    Please refer to scanner's Quick Start Guide for more detailed instructions on this process.

Est. Mfg. Date: 2012

Compatibility:

 Excellent compatibility
 Limited compatibility
 Not compatible

OS:

Android
BlackBerry OS
iOS
 Windows

Ruggedized:

 Very ruggedized

 Partially ruggedized

 Not ruggedized

Cell Carriers:

 AT&T Mobility
 Bell Canada
 Rogers Communications
 Sprint PCS
 T-Mobile USA
 TELUS Communications
 US Cellular
 Verizon Wireless
 Virgin Mobile
 WIFI ONLY

X Mobile Features:

GPS
On Demand
Route
 OS&D
Scanning
Sig Cap


 Alcatel OneTouch Evolve 5020T

 

 

 Comments
  • Android version -- 4.1.2
  • X Mobile Version -- 14.0.1
  • JVM Version -- 20130815
 Compatibility Testing Results
  • GPS - Confirmed working 
  • On-screen keyboard - Confirmed working
  • Sound - A little quiet and choppy but confirmed working 
  • Screen rotation - Confirmed working 
  • Running in the background - Confirmed working 
  • Screen font sizes - Normal legible size on high res JVM 
  • Touchscreen input - Confirmed working 
  • Large parcel test - Confirmed working on 2000 parcels, On Demand and Routed
 Est. Mfg. Date

10/01/2013-Current as of 7/1/2014

Peripheral Scanners

Alcatel Verizon Ellipsis

 

 Comments
  • Selecting "Capture Image" doesn't display the camera on the screen but the pictures are still captured.
  • Tested with XM 15.0.0 and Java Virtual Machine (JVM) - High Resolution (Build: 8/15/2013)
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with latest high res JVM, but not for longer than a couple hours)
  • Screen font sizes (Good on the 8 in screen)
  • Touchscreen input (Very responsive, works well)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)

Peripheral Scanners

Apple iPhone

 Comments

All Apple products are unsupported.. "they don't work" with X Mobile

 References
 Est. Mfg. Date

2007 - Current

Asus Nexus 7 (Tablet)

 Comments
  • Overall a quality 7" non-ruggedized Android tablet. 
  • Excellent X Mobile capability.
  • The device tested was "WiFi Only", however, Nexus 7 models are available with cellular connectivity. Ensure correct model is purchased.
  • The device has a high-resolution screen which makes everything very crisp and bright.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Screen font sizes (normal legible size)
  • Touchscreen input (works well with fingers and stylus, signature capture is good)
  • Tested with Android 4.2.1, X Mobile 12.1.11, Android JVM HighRes 102512

Tested with 2000 X Dispatch parcels, no problems at all, took less than ten seconds to process.

Tested with 2000 X Route parcels, no problems at all, but took a little longer to process about 30 seconds.

 Est. Mfg. Date

2012

Peripheral Scanners

Casio Commando

 

 Comments
  • As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory.
  • Requires a separately purchased capacitive stylus for capturing signatures.
  • This device is very rugged and meets the Military's 801g specifications.
  • This device has no focus on the camera so the imagery is limited.
  • Please test signature capture resolution, some customers have said the size/precision is low on this device.
  • The official specifications for the Casio Commando do not include Bluetooth SPP Profile support. However, updating the firmware to Android 2.3 (Gingerbread) should add SPP Profile support to the device, which we have directly tested with a Motorola CS3070 and the GetBlue data wedge (available on the Google Play store).
 Compatibility Testing Results

This device is very rugged and would be a good device for delivery use since it's water, dust, and shock resistant.

  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working "portrait mode") 
  • Sound (confirmed working)
  • Screen rotation (no rotation despite the preference visible in options)
  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal and easily visible)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels)
 Est. Mfg. Date

2011

Peripheral Scanners

 Cipher Labs CP45

 Comments
  • Fast and responsive
  • Has both a scanner and a camera
  • This device is very difficult to configure. Customers interesting in purchasing this unit should only do so when working with a partner. Please see the recommended vendor, Datex, for this device.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font size (normal legible size)
  • Touchscreen input (works well with the stylus, signature capture is good)
  • Large parcel test (confirmed working on 1500 parcels, on demand and routed) about 5 minutes.


  • Device is Windows Mobile 6.5
  • JVM Option 1
  • Tested with X Mobile 12.1.5
 References
 Est. Mfg. Date

2012

Cipher Labs RS30

Honeywell CT 50

 Comments

Required build number * or higher to use the scanner. The device must have the "Scan to Intent" option under scanner settings, and be enabled, to scan parcels.

* Build number - KTU84P.59.02.03.0033

 Compatibility Testing Results
  • GPS - confirmed working
  • On-screen keyboard - confirmed working
  • Sound - confirmed working
  • Screen rotation - confirmed working
  • Screen font sizes - normal, legible
  • Touchscreen input - responsive, easy to use, works well with a stylus
  • Large parcel test - confirmed working 2000 parcels - On Demand/routed. ~2 minutes
 References
Honeywell Dolphin 6000

 Compatibility Testing Results

** This device has low volume in X Mobile which can't be adjusted.
- The COM port for GPS on this device is COM 4. In order for GPS to work successfully in X Mobile, set the "External GPS - Program Port" to COM 4.
- In order to have the "ScanWedge" start automatically, you will need to create a shortcut in the "Startup" folder of the device. The "Startup" folder is located in "WindowsStartup". The "ScanWedge" application is located in "Program FilesPower Tools".
- In order to configure a character to use as the "Prefix & Suffix" in the "ScanWedge" that can be used with X Mobile, follow these steps:
+ To enable the "Scan Wedge", "Start > Power Tools > Scan Wedge".
+ Clicking on the "Scan Wedge barcode icon" on the Home screen allows you to get to the settings of the "Scan Wedge" in order to configure it.
+ To enable the $ (or any other character) for the prefix/suffix, go to "Scan Wedge > Settings". 

There are 4 settings, 
"PrefixKeys - set to 36, which represents the ASCII key for $. 
"SuffixKeys", same, set to 36. 
"PrefixID" - set to "Disabled" (need to disable otherwise you will get an extra character during scanning)
"SuffixID" - set to "Disabled" (need to disable otherwise you will get an extra character during scanning)

+ Then go to "File > Save", then "File > Exit". You will be prompted to restart the "Scan Wedge".
- The device has a numeric keyboard only, so typing letters with the device is cumbersome and you are better off using the Windows software keyboard for all your typing needs.

 Est. Mfg. Date

2011

Honeywell Dolphin 70e Black

 Comments
  • PLEASE NOTE: There is an Android version of this device which has not currently passed X Mobile testing. 
  • When sending threshold amount OF 2000 parcels back TO X Dispatch FOR ON Demand orders, the device shows the yellow triangle
    AND then the red stop sign WHILE transmitting. Total TIME up TO 2 hours(average just OVER 1 hour).
  • The screen does NOT rotate 
  • Device IS ruggedized 
  • Scan Wedge included(requires setup AND configuration)
 Compatibility Testing Results
  • GPS - Confirmed working
  • On-screen keyboard - Confirmed working
  • Sound - Confirmed working, but distorted
  • Screen rotation - Not available
  • Running in the background - Confirmed working
  • Screen font sizes - Normal legible size on high res JVM
  • Touchscreen input - Confirmed working
  • Large parcel test - Confirmed working on 2000 parcels, on demand and routed
 Est. Mfg. Date

10/23/12

Honeywell Dolphin 7600 II
 Comments
  • Sound doesn't work well on this device. The sound output is weak/distorted and hard to hear.
 Compatibility Testing Results
  • The software GPS COM port does not work correctly. Requires the usage of the hardware COM port for GPS. Due to this, only one application can retrieve GPS data at a time.
  • Scanning was functioning after configuration of the Dolphin scanning wedge which was pre-loaded on the device we tested.
 References
 Est. Mfg. Date

2009

HTC Droid Incredible 2
 Comments
  • As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory.
  • Requires a separately purchased capacitive stylus for capturing signatures. 
  • The device has a high-resolution screen which makes everything very crisp and bright.
  • Device has some issues with virtual keyboard customers should consider... Please read the Compatibility Results.
 Compatibility Testing Results

** The virtual keyboard doesn't work in Landscape mode at the time of this writing. The keyboard also randomly stops accepting input and requires a quick hop from X Mobile to the home screen and back to enable the keyboard again.

  • GPS (confirmed working)
  • Onscreen Keyboard ***(works sporadically)*** 
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal and easily visible)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels)
 Est. Mfg. Date

2011

Peripheral Scanners

HTC EVO 3D (X515a)
 Comments
  • Requires a separately purchased capacitive stylus for capturing signatures.
  • This device is listed as "Not Compatible" due to instability issues running X Mobile on this device. Please refer to the "Compatibility Testing Results" for more details.
 Compatibility Testing Results
  • The stability of X Mobile installed on this device was very poor.
  • X Mobile would crash frequently during heavy use throughout different areas of X Mobile.
  • GPS (confirmed working)
  • Onscreen Keyboard (Not working consistently, not at all in LANDSCAPE mode) 
  • Physical Keyboard (N/A)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working, however, after long periods of time, X Mobile would become unresponsive)
  • Screen font sizes (confirmed normal)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (Not working, X Mobile would crash when working with a large number of parcels)

Build 168 REV 20547 "HIGH" Resolution JVM was used for testing.

The device was running Android 2.3.4

 Est. Mfg. Date

2011

HTC EVO Shift 4G
 Comments
  • As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory.
  • Requires a separately purchased capacitive stylus for capturing signatures.
 Compatibility Testing Results
  • Screen rotation working in XM
  • Able to get GPS fix in XM
  • Successfully communicating GPS with XD: http://screencast.com/t/B46NoTIO
  • Showing correct driver location based on GPS
  • Sound notifications in XM working when new orders or messages are received
 Est. Mfg. Date

2010

Peripheral Scanners

HTC Evo View 4G Tablet
 Comments
  • As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory.
  • In Android 2.3.4, the keyboard has an infrequent glitch where the keyboard will not come up when you press the keyboard icon in X Mobile to summon it. This is easily resolved by going to the Android Home screen, then immediately go back to X Mobile and it will work again. The glitch does not occur in
  • It's not recommended to use the alternative keys that result from holding down a key for a few seconds, as X Mobile does not always correctly register the key press, though this is easily circumvented by switching to the number pad or symbol pad when entering anything in if needed.
  • Signature capture results will be large images, due to the screen real estate available on this device.
  • It is recommended to upgrade the device to Android 3.2 Honeycomb through the carrier-provided over-the-air update before using, to avoid the keyboard glitch.
 Compatibility Testing Results
  • GPS (confirmed working in both Android 2.3.4 and 3.2)
  • On-screen keyboard (confirmed working, with minor glitches for rendering in Android 2.3.4, worked fine in Android 3.2)
  • Sound (confirmed working in both Android 2.3.4 and 3.2)
  • Screen rotation (confirmed working in both Android 2.3.4 and 3.2)
  • Running in the background (confirmed working with latest high res JVM, but not for longer than a couple hours)
  • Screen font sizes (normal legible size in both Android 2.3.4 and 3.2)
  • Touchscreen input (works well with a stylus, signature capture is good in both Android 2.3.4 and 3.2)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Est. Mfg. Date

2011

Peripheral Scanners

HTC Fuze

 References
HTC G2
 Comments
  • X Mobile must be running in the foreground, otherwise, it may be closed unexpectedly
  • Requires a separately purchased capacitive stylus for capturing signatures. 
  • Older device might be discontinued soon.
 References
 Est. Mfg. Date

2010

Peripheral Scanners

HTC Inspire 4G
 Comments
  • As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory.
  • Requires a separately purchased capacitive stylus for capturing signatures. 
  • The device has a nice large screen which makes it easier to navigate the menu choices in X Mobile with larger hands.
 Compatibility Testing Results

** The virtual keyboard doesn't work in Landscape mode at the time of this writing. The keyboard also randomly stops accepting input and requires a quick hop from X Mobile to the home screen and back to enable the keyboard again.

  • GPS (confirmed working)
  • Onscreen Keyboard ***(works sporadically)***
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal and easily visible)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel download (confirmed working downloaded over 2000 parcels with ease)
 Est. Mfg. Date

2011

Peripheral Scanners

HTC My Touch 4G
 Comments
  • As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory.
  • Requires a separately purchased capacitive stylus for capturing signatures.
 References
 Est. Mfg. Date

2010

Peripheral Scanners

HTC One V

 Comments
  • The HTC One V is a multi-carrier device that uses the same base software from HTC, with added apps for each individual carrier.
  • The HTC One V is an entry-level phone, and it is a single-core, low-storage capacity device. It is highly recommended not to use this device without using a ruggedized skin around the device.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with latest high res JVM)
  • Screen font sizes (normal legible size)
  • Touchscreen input (works well with a stylus, signature capture is good, accepts touch input well)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Est. Mfg. Date

2012

Peripheral Scanners

HTC PPC 6700

 References
HTC Raider (X710a)

 Comments

Because of all the issues listed in the "Compatibility Testing Results", this device is listed as "Not Compatible".

 Compatibility Testing Results
  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working in both Landscape and portrait) 
  • Physical Keyboard (N/A)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
    ***When the screen is in landscape mode the letters on the keyboard were capitalized. I am was not able to switch to lower case.***
    ***If you rotate the device between landscape to portrait repeatedly sometimes the application will become unresponsive and you have to close X Mobile and reopen to get it to work.***
    ***When rotating between landscape and portrait mode X Mobile crashed. This happened one time, and I have not been able to recreate this issue.***
  • Running in the background (confirmed working)
    ***Left the device running for 2 days, and when I came back to it X Mobile was unresponsive. I had to shutdown X Mobile and relaunch to get it to work again.***
  • Screen font sizes (confirmed normal)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels) (About 8 seconds)

Build 168 REV 20547 "HIGH" Resolution JVM was used for testing.

The device was running Android 2.3.4

 Est. Mfg. Date

2011

HTC Tilt
 References
HTC Tilt2
 Comments

** This device is not a rugged device and anyone purchasing this device needs to make sure they fully understand that this device will be less forgiving to abuse.

HTC Touch Pro
 References
HTC Touch Pro2
 Comments

** This device is not a rugged device and anyone purchasing this device needs to make sure they fully understand that this device will be less forgiving to abuse.

 Est. Mfg. Date

Discontinued.

HTC Trinity
 References
HTC Wing
 Comments
HTC Wizard
 References
HTC XV6700
 References
HTC XV6800
 References
HTC XV6900

  

 References
Intermec CN3
 Recommended Vendor
 Est. Mfg. Date

2006

Intermec CN50
 Comments
  • The CN50 has a fast barcode scanner.
  • The CN50 has a well designed rugged form factor.
  • The screen resolution is slightly lower than some devices at 320x240.
  • The device has an accelerometer which allows the display to flip depending on device orientation.
 Compatibility Testing Results
  • GPS
  • Touch Screen
  • Sound
  • Scanner

** The speaker is a little weak on the CN50. Sound volume should be maximized to hear all audio alerts.

 Recommended Vendor
 Est. Mfg. Date

2009

 Intermec CN51 (Android)
 References
 Est. Mfg. Date

2014

Intermec CN70
 Comments
  • This device is highly rugged and is the top of the line scanning solution from Intermec at the time of our testing.
  • The scanner engine on this device has a target illumination feature with ambient light adjustments for superior scan results.
  • The device can be purchased with a variety of chargers such as a dongle type charger and a cradle, both of which can connect to a PC for file transfer etc.
 Compatibility Testing Results

The device was remarkably accurate with hard to read bar codes and time to scan acquisition was almost instantaneous. 

GPS settings on the Intermec CN70 are as follows:

  1. Go to: "Start->Settings->System->External GPS
  2. Programs -> COM 8
  3. Hardware -> SWI6
  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working - Orientation needs to be manually set in Windows Embedded)
  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal and easily visible)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 3000 parcels around 2 minutes 36 seconds)

Test using X Mobile 12.1.2 and Option 1 JVM

 Recommended Vendor
 Est. Mfg. Date

2011

Intermec CS40

 Recommended Vendor
 Est. Mfg. Date

2010

Kyocera Brigadier
 Comments

Phone tested on X Mobile 14.3 with Hi Res JVM.

 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working - left on overnight)
  • Screen font sizes (Small with the standard Hi Res JVM)
  • Touchscreen input (confirmed working)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Est. Mfg. Date

2014

Peripheral Scanners

Kyocera DuraCore
 Comments

** This device is not compatible with X Mobile because it doesn't run either Android or Windows Mobile as it's operating system. **

 Compatibility Testing Results

** This device is not compatible with X Mobile because it doesn't run either Android or Windows Mobile as it's operating system. **

 References
Kyocera Duraforce
 Comments

Tested on X Mobile 14.2.2 with JVM - High Resolution (Build: 8/15/2013)

 Compatibility Testing Results

***The device performed all major function of the compatibility test. ***

  • GPS (Confirmed Working)
  • Onscreen Keyboard (Confirmed Working but must use a physical back button to close it) 
  • Sound (Confirmed Working)
  • Screen rotation (Confirmed Working)
  • Running in the background (confirmed working with latest high res JVM)
  • Screen font sizes (Good with the latest high res JVM)
  • Touchscreen input (Confirmed Working)
  • Large parcel test (Confirmed Working)
  • Image capture (Confirmed Working, but you cannot see the image before attempting to capture)

Peripheral Scanners

Kyocera DuraMax
 Comments

** This device is not compatible with X Mobile because it doesn't run either Android or Windows Mobile as it's operating system. **

 Compatibility Testing Results

** This device is not compatible with X Mobile because it doesn't run either Android or Windows Mobile as it's operating system. **

 References
 Est. Mfg. Date

2011

Kyocera Duralus
 Comments

This device is very rugged and meets the military specification 810G, which makes it resistant to dust, extreme temperatures, low pressure, rain, salt fog, shock, and vibration. It can also be submerged in up to 3 feet of water for 30 minutes.

 Compatibility Testing Results
  • GPS (confirmed working)
  • Onscreen Keyboard (NA) 
  • Sound (confirmed working)
  • Screen rotation (NA)
  • Running in the background (confirmed working - however, at this time, X Mobile freezes after about 2 hours of running in the background)
  • Screen font sizes (small screen font size, a little difficult to read at times)
  • Touchscreen input (NA)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels)

X Mobile 12.0.0 Rev A

 Est. Mfg. Date

2011

Kyocera Echo (SCP9300KIT)
 Comments

**As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures. 
  • The device has two (2) touch screens which can be configured side by side. 
    (X Mobile can become unstable and crash during flip out/in of secondary screen)
  • Both screens appear to have a high resolution of 800x400 resolution. 
  • Because the there is a hinge-based slide in/out screen, the possibility for damage due to dropping or smashing is significantly increased.
 Compatibility Testing Results
  • Download and Installation - Tested (Uses high-resolution JVM)
  • Signatures - Tested
  • Display rendering/orientation - Tested
  • App running in the background - Tested
  • GPS - Tested
  • Sound - Tested

Overall the device has a quick processor and seems responsive to physical and touchscreen input. The device runs a highly customized version of Android 2.2, and the dual screens cannot be used for X Mobile. There are a limited number of applications that can support the dual screens as it's not a standard Android code base. This could prove to be a significant drawback if a future build of Android renders X Mobile unstable on this device.

 Est. Mfg. Date

2011

Peripheral Scanners

Kyocera Hydro Xtrm/ (C6522)
 Comments
  • X Mobile crashes when running in the background on an Android operating system.
  • The device performed all major functions, but X Mobile frequently crashed during heavy usage
 Compatibility Testing Results

***X Mobile would crash frequently during heavy use throughout different areas of X Mobile.

  • GPS - confirmed working
  • On-screen keyboard - confirmed working
  • Sound - confirmed working
  • Screen rotation - Success screen rotated without any issues
  • Running in the background - Failed device X
  • Mobile crashed when running in the background
  • Screen font sizes - Text was normal for High Resolution 
  • Touchscreen input - confirmed working, but the signature was choppy
  • Large parcel test - Intermittently working occasionally JVM would crash when uploading large parcels on demand and route

Peripheral Scanners

Kyocera Rise (C5155)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • This device requires the low-resolution JVM be used, or text will not appear to be correctly sized.
  • This is a budget-priced Sprint device with a slide-out keyboard. The keyboard works well, though you will need to hold down the ALT button when typing numbers or the numbers will not register.
  • Requires a separately purchased capacitive stylus for capturing signatures. Also recommended for the small screen size.
 Compatibility Testing Results
  • GPS (confirmed working, though the number of fixes is not high)
  • On-screen keyboard (confirmed working, though low-resolution of the screen can create a frustrating experience)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (no more than a couple hours, more likely to get 20-40 minutes)
  • Screen font sizes (normal legible size with low res JVM)
  • Touchscreen input (working, but the need for a low-resolution JVM causes some frustration in responsiveness to touch sometimes, soft buttons at bottom of the app can occasionally be a frustrating experience)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)

Device Info

  • Kyocera Rise C5155
  • Android version 4.0.4
  • Firmware version N/A

X Mobile Info

  • X Mobile 12.1.8
  • JVM Version b168 Rev 20547 - Low Res

On Demand Orders

  • dispatch - Success
  • send back updates - Success
  • add 2000 parcels - Success - 11 seconds to generate - 2 minutes to transfer on low to middle signal strength
  • POD - Success
  • sigcap - Success

Routed Work

  • Assign a route- Success
  • send back updates - Success
  • POD - Success
  • sigcap - Success
  • Add 2000 Parcels - Success

BOL

  • Create two orders and BOL together - Success

Device

  • On-Screen Keyboard - Working
  • Screen Orientation - Working
  • Sound - Working
  • GPS 
  • GPS Fix - Working, but doesn't take a working fix nearly as often as other devices
  • X Tracking - Generally working, though some fixes are somewhat inaccurate - http://screencast.com/t/iwexvROyAdL
  • Garbage Collection - Does it stay open - Leave on overnight
  • Foreground - Working
  • Background - Does not work overnight, varies between 20 minutes and 2 hours
 Est. Mfg. Date

2012

Peripheral Scanners

Kyocera Torque
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • The Torque is a semi-rugged device with a hard rubber shell on the outside edges and includes Push-to-Talk for those who are utilizing Sprint's Direct Connect service.
  • X Mobile appears to perform well on this device.
  • Please ensure that you are using the latest version of the JVM to ensure that you have background-running enabled, in the event that X Mobile loses focus.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working, comes preinstalled with Swype)
  • Sound (confirmed working, can be loud)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (normal legible size using high res JVM)
  • Touchscreen input (works well with the stylus, signature capture is good, excellent touch reaction)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Recommended Vendor
 Est. Mfg. Date

2013

Peripheral Scanners

LG Enlighten (VS700)
 Comments

** X Mobile must be running in the foreground, otherwise, it may be closed unexpectedly **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • The device has a physical and virtual keyboard.
  • The device is small like the Droid pro. No camera flash.
  • During testing, it was hard to hit all the menu choices with a finger. A stylus would almost be necessary to navigate X Mobile on this device.
 Compatibility Testing Results

** This device was 4 times slower creating 2000 parcels than the Samsung Stratosphere **

  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working "portrait/landscape mode") 
  • Physical Keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal although smaller due to screen size. "Stylus recommended" )
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels) (About 20 seconds)

Build 168 REV 20547 "LOW" Resolution JVM was used for testing.

The device was running Android 2.3.4

 Est. Mfg. Date

2011

Peripheral Scanners

LG Fathom (VS750)
 Comments

In our testing of the LG Fathom (VS750) on the Verizon network, we found the GPS reception to be poor, but it does work. We are happy to say this is the first Windows Mobile smartphone from Verizon that we have seen where the GPS was accessible by X Mobile without needing to apply aftermarket hacks to unlock it. It is worth noting, however, the GPS on this device did not work out of the box with X Mobile. We'll be writing a knowledge base article soon on how to enable GPS to work on this device.

 Est. Mfg. Date

Discontinued.

LG G Pad 7
 Comments

"Capture Image" function does not work on this device, X Mobile will crash if the feature is used.
Tested with XM 15.0.0 and Java Virtual Machine (JVM) - High Resolution (Build: 8/15/2013)

 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with latest high res JVM, but not for longer than a couple hours)
  • Screen font sizes (Good on the 7 in screen)
  • Touchscreen input (Very responsive, works well)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
  • Seems to lose connection at random intervals
  • Image Capture cannot see what is being captured and caused X Mobile to crash

Peripheral Scanners

LG G Vista LG-VS880

Peripheral Scanners

LG G2X
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures. 
  • X Mobile is very responsive on this unit because of the dual-core processor.
 Compatibility Testing Results
  • GPS
  • Touch Screen
  • Installation and Setup Completes successfully.
  • Data connectivity works
  • Sound from X Mobile works
  • Plastic back cover
  • 8mp camera with a flash
 Est. Mfg. Date

2011

Peripheral Scanners

LG Optimus S
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures. 
  • Feels like a small device, might be less durable.
  • Using the touch screen to navigate through X Mobile does not respond well. Often the swipe to scroll up or down is not registered at all. 
  • Screen size is smaller than other comparable Android devices. 
  • The device has an accelerometer which allows the display to flip depending on device orientation.
 Compatibility Testing Results
  • Data connectivity works
  • GPS works
  • Sound from X Mobile works
  • Plastic back cover
  • 8mp camera with a flash
  • Touch screen works for signature capture. A capacitive stylus is required to sign on this device without using a fingertip.
 Est. Mfg. Date

2011

Peripheral Scanners

LG Vortex (VS660)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures. 
  • Small entry-level device.
  • Limited resolution at 480x320. X Mobile fonts look large, which might be ideal for people with less than perfect eyesight.
  • Speaker isn't loud and can be covered by setting the device on its back side. However, it was loud enough to hear in a vehicle while driving.
  • Case is covered with a nice soft material that makes the device comfortable to hold.
  • X Mobile looks best when using fast bitmap fonts is chosen.
 Compatibility Testing Results
  • Download and Installation
  • GPS 
  • Signatures
  • Sound
  • Display rendering/orientation
  • App running in the background
 References
 Est. Mfg. Date

Discontinued.

Peripheral Scanners

Motorola Admiral (XT603)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • The device has a physical and virtual keyboard, although the virtual was only accessible in landscape mode.
  • The device has a medium sized screen with small keyboard buttons.
 Compatibility Testing Results
  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working "landscape mode") 
  • Physical Keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels) (About 5 seconds)

Build 168 REV 20547 "HIGH" Resolution JVM was used for testing.

Device was running Android 2.3.5.3

 Recommended Vendor
 Est. Mfg. Date

2011

Peripheral Scanners

Motorola Atrix 2 (MB865)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
 Compatibility Testing Results
  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working in both Landscape and portrait)
  • Physical Keyboard (N/A)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Screen font sizes (confirmed normal)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels) (about 11 Seconds)

Build 168 REV 20547 "HIGH" Resolution JVM was used for testing.

 Est. Mfg. Date

2011

Motorola Droid
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.

** This device is discontinued and it's recommended that customers purchase newer devices. This device, however, was tested to run X Mobile and works.

 Compatibility Testing Results
  • Screen orientation flip works.
  • Keyboard works
  • GPS works
  • Touch Screen works
  • Sound works
 Est. Mfg. Date

2009

Motorola Droid 3
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • The device has ample screen real estate.
  • The device has a dual-core processor and was very responsive throughout X Mobile and typical OS navigation.

*** Physical keyboard support only. Onscreen keyboard doesn't function and crashes on prior Android OS Builds ***

** Device initially had "virtual keyboard" input problems that caused crashing. Please see the testing details.

 Compatibility Testing Results

** Initially the device had Android 2.3.1 when received. The unit's "on-screen keyboard" would not provide input to X Mobile and crashed. We upgraded the Android OS by using the built-in check for update feature and the device successfully upgraded to 2.3.4. Once the device was on 2.3.4 the keyboard input would not work but the crashing stopped. ** ONLY THE PHYSICAL KEYBOARD WORKS ON THIS DEVICE **

  • GPS (confirmed working "must disable Verizon and Google GPS options otherwise GPS doesn't work" " Changing GPS options while X Mobile is running crashes application.") Had some weird behavior where the GPS wouldn't start up and took a while for acquisition. 
  • Onscreen Keyboard (**non-functional**)
  • Physical Keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working "does have a re-sizing glitch that's not too intrusive")
  • Running in the background (confirmed working)
    ♦ Screen font sizes (confirmed normal and easily visible)
    ♦ Touchscreen input (confirmed accurate and signatures captured successfully)
    ♦ Large parcel test (confirmed working downloaded/created over 2000 parcels)
 es

2011

Peripheral Scanners

Motorola Droid 4
 Comments
  • The Motorola Droid 4 is the next in a series of popular Droid phones exclusive to Verizon. The Droid 4 comes with a slide-out keyboard, which we have confirmed works well within X Mobile.
  • The test unit we received had a special rubber cornering adder to it afterward, but the Droid 4 itself is not ruggedized out of the box, and it's suggested that purchasers use some sort of shell or other protective accessories.
  • Adding generic parcels to a route stop was interesting in that it took a while to process, but otherwise X Mobile operated without issue and within expectations.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with latest high res JVM)
  • Screen font sizes (normal legible size)
  • Touchscreen input (works well with the stylus, signature capture is good, accepts touch input well)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Est. Mfg. Date

2013

Peripheral Scanners

Motorola Droid Pro
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • The device has the candy stick shape that some users prefer and has a physical and virtual keyboard.
  • Has a dedicated Calendar button which might be useful for those who rely on a digital calendar.
 Compatibility Testing Results

** The test unit didn't include an SD card which seems to be required in order to install applications such as X Mobile.

  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working "portrait/landscape mode") 
  • Physical Keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal ** The font sizes are slightly smaller than some may prefer due to small screen **)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels)
 Est. Mfg. Date

2011

Peripheral Scanners

Motorola Droid Razr HD
 Comments
  • Due to the high resolution of the screen, the font sizes are a little small with the normal HD JVM. 
  • This is the version with a smaller battery than the Motorola Droid Razr Maxx HD.
 Compatibility Testing Results

Tested with:

  • X Mobile Version: 13.0.1
  • JVM Version: 20130323
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (A little small with the standard Hi-Res JVM)
  • Touchscreen input (Very responsive, works well)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Est. Mfg. Date

2012

Peripheral Scanners

Motorola DROID RAZR M
 Comments

** We have had a couple complaints that X Mobile is not stable and the alert tones are very quiet after upgrading to Android 4.4.2, if you experience this issue please open a Support Ticket **

  • Screen sensitivity is accurate, errors not easily made
  • The keyboard needs to be minimized using the down arrow to proceed to next screens
 Compatibility Testing Results

Tested on:

  • X Mobile Version: 13.0.1
  • JVM Version: 20130323
  • GPS - Confirmed working
  • On-screen keyboard - Confirmed working
  • Sound - Confirmed working
  • Screen rotation - Confirmed working
  • Running in the background - Confirmed working
  • Screen font sizes - Normal legible size on high res JVM
  • Touchscreen input - Confirmed working
  • Large parcel test - Confirmed working on 2000 parcels, on demand and routed
 Est. Mfg. Date

09/13/2012

Peripheral Scanners

Motorola Droid Razr Maxx HD
 Comments
  • Due to the high resolution of the screen, the font sizes are a little small with the normal HD JVM. 
  • This is the version with a larger battery than the Motorola Droid Razr HD.
 Compatibility Testing Results

Tested with:

  • X Mobile Version: 13.0.1
  • JVM Version: 20130323
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (A little small with the standard Hi-Res JVM)
  • Touchscreen input (Very responsive, works well)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Est. Mfg. Date

2012

Peripheral Scanners

Motorola Droid X
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures. 

** This device has no "sound". We're working to try and correct this, no ETA. If you need sound please consider a different device.

This device has a large touchscreen and allows for ample room to gather signatures.

 Compatibility Testing Results
  • Data connectivity
  • **No Sound**
  • Touch Screen
  • Suspend Resume
 Est. Mfg. Date

2010

Peripheral Scanners

Motorola Droid X2
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • The device has ample screen real estate and is able to display almost 20 route stops without scrolling.
  • The device has a dual-core processor and was very responsive throughout X Mobile and typical OS navigation.

** Device initially had keyboard input problems... Please see test results for full details. **

 Compatibility Testing Results

** Initially the device had Android 2.3.2 when received. The unit's on-screen keyboard would not provide input to X Mobile. We upgraded the Android OS by using the built-in check for update feature and the device successfully upgraded to 2.3.4. Once the device was on 2.3.4 the keyboard input started to function correctly and all features worked.

  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working 2.3.4)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal and easily visible)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels)
 Est. Mfg. Date

2011

Peripheral Scanners

Motorola ES400
 Comments

The ES400 looks like a great new device. It combines a lot of high-end features for a low-end price. Motorola has done a good job at packing in all the needed features for couriers to do light duty scanning, sig capture, and GPS tracking for much less than comparable high end rugged devices.

*** If you experience issues with the DataWedge, you need to install version 3.3.19 or higher, available from Motorola. ***

*** Might have trouble scanning through transparent materials. Check with your vendor for details regarding scanning limitations etc.

 References
 Recommended Vendor
 Est. Mfg. Date

2010

Motorola ES400S
 Comments

**** This device is locked to the Sprint Network.****

Sprint doesn't provide any staging or lock down services. If you choose to purchase this device through Sprint rather than one of our recommended vendors, you're responsible for your own lock-down/staging services. The recommended vendor for this device is listed in the details.

*** If you experience problems with the DataWedge, please make sure you have version 3.3.19 or higher installed, available from Motorola. ***

*** Might have trouble scanning through transparent materials. Check with your vendor for details regarding scanning limitations etc

 References
 Recommended Vendor
 Est. Mfg. Date

2010

Motorola ET1 Enterprise Tablet

 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • Tablet has built-in barcode scanning capabilities using buttons located on the back of the device.
  • Excellent Compatibility with X Mobile. All features of X Mobile work well with this tablet
 Compatibility Testing Results
  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working in both Landscape and portrait) 
  • Physical Keyboard (N/A)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels)
  • Barcode Scanning (confirmed working - Scanning is only supported with the use of the Motorola Datawedge and that it must be configured to provide the pre and postamble characters to X Mobile.)

Build 168 REV 20547 "HIGH" Resolution JVM was used for testing.

Device was running Android 2.3.4

 Est. Mfg. Date

2011

Motorola i1
 Comments

This device doesn't run the minimum version of Android (2.1).

 Compatibility Testing Results

Unable to install X Mobile.... minimum OS level not met.

 References
 Est. Mfg. Date

2010

Motorola i886
 Comments

This device runs a modified operating system that is "not" compatible with X Mobile.

 Compatibility Testing Results

When we tested this device we quickly found out it's not a typical iDen device running the typical i series Motorola handset software. After reading online and searching through the device it does appear to be running Android, however, it's heavily crippled. Regular Android applications are not allowed, the J2ME emulation doesn't work correctly with the iDen version of X Mobile either.

Customers considering this device should look for an actual Android device or an i series device already listed as "Excellent" or "Partial" compatibility.

 Est. Mfg. Date

2010

Motorola MC35
 References
 Est. Mfg. Date

2005

Motorola MC45
 Comments
  • Rugged device
  • Zippy user interaction
  • Relatively small screen compared to other devices, however, it comes with a stylus for easier on-screen navigation.
  • Internet connection is disabled when the USB cable is plugged into a computer, make sure to disconnect USB cable prior to connecting to the Internet.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with latest high res JVM)
  • Screen font sizes (normal legible size on high res JVM)
  • Touchscreen input (works, but appears to be overly sensitive for signatures, regular keypresses work fine)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Recommended Vendor
 Est. Mfg. Date

2013

Motorola MC55
 Comments

 Some cellular carriers may be reducing the coverage of their 2.5G networks. Customers looking for maximum coverage should consult with their vendor before considering these devices for purchase. ***

The MC55 has been successful for many CXT Software customers. The MC55 has a great price point and should provide years of service.

*** Motorola has recently revamped their rugged device lineup and the MC55 is now a 4 walls device. The MC65 is the "Motorola" suggested device for outside the four walls. AKA... The new MC55 is WIFI only. Please speak with the recommended vendor for details.

MC5574 (Cellular Capable)

MC5590 (WIFI Only)

 Compatibility Testing Results
  • GPS
  • Sound
  • Touch Screen
  • Scanning
 Recommended Vendor
 Est. Mfg. Date

2009

Motorola MC65
 Comments

The MC65 is like the big brother to the MC55. It includes a much more powerful and accurate scanner, bright and crisp screen, faster processor, more memory, and it looks identical to the MC55. Because of the cross compatibility, all of your existing accessories for the MC55 should work with the MC65. See the recommended vendor for specifics on this device.

 Compatibility Testing Results
  • GPS
  • Sound
  • Touch Screen
  • Scanning
 References
 Recommended Vendor
Motorola MC70

 Comments

WIFI only device. Some models may not have WIFI check with your vendor for details.

 References
 Est. Mfg. Date

2007 - 2010

Motorola MC75
 Comments

The MC75 has a new model called the MC75a which has the ability to switch cellular providers in the field. See the recommended vendor for more details.

  • Device has a brilliant display at 640x480 resolution.
  • Signature capture lags behind the stylus a few milliseconds during signature capture.
  • Time to acquisition for GPS was almost instant after launching X Mobile.
 Compatibility Testing Results
  • Device was running Windows Mobile 6.0
  • Installed Motorola Datawedge 3.3 and configured pre/suf
  • X Mobile install completed without issue.
  • X Mobile produces sound
  • X Mobile runs in the background
  • GPS works and starts up quickly
  • 640X480 VGA resolution for crisp display output
  • Cellular data (Edge) was available and worked on the test unit.
  • Scanner seems a bit inaccurate with stacked bar codes. However, after additional scan attempts, I successfully scanned dozens of stacked bar codes.
  • Scanner draws a red box with a crosshairs target for scan illumination. 
  • Tested with X Mobile 11.1.2 all features functioned normally.
  • Signature capture lags slightly... Drawing of a signature is a few milliseconds behind actual stylus input, however, signatures are easily readable.

** Brief device specs

  • 624Mhz Processor
  • 128Mb RAM
 Recommended Vendor
 Est. Mfg. Date

2008

Motorola MC9097
 References
Motorola Moto Q 9c
 References
 Est. Mfg. Date

Discontinued.

Motorola Razr (XT910)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • When you open the virtual keyboard you have to click the back button to get it to go away so you can see other buttons.
 Compatibility Testing Results
  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working in both Landscape and portrait) 
  • Physical Keyboard (N/A)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)

***On occasion when switching from landscape to portrait the bottom half of the screen will remain black. This does not affect X Mobiles functions, and the application still works. Flip the phone into landscape and back will correct.***

  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal)
  • Touchscreen input (confirmed accurate and signatures captured successfully)

***The signature capture is a little boxy, and not as smooth as other devices.***

  • Large parcel test (confirmed working downloaded/created over 2000 parcels) (About 4 Seconds)

Build 168 REV 20547 "HIGH" Resolution JVM was used for testing.

Device was running Android 2.3.5

 Est. Mfg. Date

2011

Peripheral Scanners

Motorola TC55
 Comments
  • Device IS ruggedized 
  • Scan Wedge included(requires setup AND configuration)
  • Longer than average battery life
 Compatibility Testing Results

*** The device performed all major function of the compatibility. ***

  • GPS (Confirmed Working)
  • Onscreen Keyboard (Confirmed Working) 
  • Sound (Confirmed Working)
  • Screen rotation (Confirmed Working)
  • Running in the background (Confirmed Working)
  • Screen font sizes (Normal Font Size)
  • Touchscreen input (Confirmed Working)
  • Large parcel test (Confirmed Working)
  • Image capture (Confirmed Working)
  • Barcode scanning (Confirmed Working)
 Est. Mfg. Date

2013

Opticon H16A
 Comments

This device has a slide-out keyboard and is very similar to the HTC Tilt device released a few years ago. Although the device is "lightly" ruggedized, it does have a great scanner and is capable of running the latest Windows Mobile OS.

 Compatibility Testing Results

The Preamble / Postamble for the Opticon Windows Mobile Smartphone devices (H16, H19, and H21) are configured in a little bit of a different manner than regular barcode scanners. To configure the Opticon with the options you will find in the universal menu book please follow the instructions below.

  1. Tap on the barcode icon on top of the screen
  2. go to settings-->menu codes-->hit edit
  3. To prefix all codes with a $ and Suffix all codes 
    RY=Prefix for all codes 
    RZ=Suffix all codes 
    5E= $ 
    Change it to:
    RY5ERZ5E
  4. hit OK-->X--> tap Update
 Est. Mfg. Date

2008

Opticon H19A
 Compatibility Testing Results

The Preamble / Postamble for the Opticon Windows Mobile Smartphone devices (H16, H19, and H21) are configured in a little bit of a different manner than regular barcode scanners. To configure the Opticon with the options you will find in the universal menu book please follow the instructions below.

  1. Tap on the barcode icon on top of the screen
  2. go to settings-->menu codes-->hit edit
  3. To prefix all codes with a $ and Suffix all codes 
    RY=Prefix for all codes 
    RZ=Suffix all codes 
    5E= $ 
    Change it to:
    RY5ERZ5E
  4. hit OK-->X--> tap Update
 Est. Mfg. Date

2008

Palm Treo Pro
 References
Pantech Breakout (ADR8995VW)

 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • Scrolling easier than some of the other Android devices
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with beta JVM)
  • Screen font sizes (normal legible size)
  • Touchscreen input (works well with fingers and stylus, signature capture is good)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed) about 5 minutes.

Device is Android 2.3.3
JVM REV 20547 20120401 BETA
Tested with X Mobile 12.1.2

 Est. Mfg. Date

2011

Peripheral Scanners

Pantech Element (P4100)

 Comments

*** Because X Mobile does not launch, this device is listed as "Not Compatible". ***

 Compatibility Testing Results

*** X Mobile does not startup/load completely ***

  • GPS (Unable to confirm working)
  • Onscreen Keyboard (Unable to confirm working) 
  • Physical Keyboard Unable to confirm working)
  • Sound (Unable to confirm working)
  • Screen rotation (Unable to confirm working)
  • Running in the background (Unable to confirm working)
  • Screen font sizes (Unable to confirm working)
  • Touchscreen input (Unable to confirm working)
  • Large parcel test (Unable to confirm working)

Build 168 REV 20547 "HIGH" Resolution JVM was tested.
Build 168 REV 20547 "LOW" Resolution JVM was tested.
Build 168 REV 20547 BETA JVM was tested
Device was running Android 3.2.1

 Est. Mfg. Date

2012

Peripheral Scanners

Psion Teklogix Ikon
 Comments

The Ikon device has a nice small form factor and is very ruggedized.

 Compatibility Testing Results

Tested with Windows Mobile 6.0 Professional.

 Est. Mfg. Date

2007

Psion Teklogix WorkAbout Pro G1
 Comments

This device is no longer manufactured and should not be used if possible.

 References
 Est. Mfg. Date

2004 - 2008

Psion Teklogix WorkAbout Pro G2
 Comments

This device is no longer in production.

 References
 Est. Mfg. Date

2006 - 2009

RIM BlackBerry (All Devices)

 Comments

All BlackBerry devices are unsupported... "they don't work" with X Mobile.

 References
 Est. Mfg. Date

N/A

Samsung Epic 4G
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.

** "Low-resolution JVM required". Small font size may not be desirable by some customers. X Mobile download page may automatically recommend high-resolution JVM.

 Compatibility Testing Results

** Customers have indicated that when used with the lower resolution JVM, GPS works, but the font sizes are less than desirable. One customer indicated they had difficulty reading the text. Please test this device before making a purchase decision to determine if the text size is smaller than what you would consider acceptable. **


** Prior build of X Mobile had the following issues.

  • "NO SOUND" and "NO GPS", it can, however, be used to capture signatures and make deliveries/pickups.
  • During testing, we upgraded from 2.1 -> 2.2 in hopes of resolving the sound and GPS issues without luck.
 References
 Est. Mfg. Date

2010

Peripheral Scanners

Samsung Exhibit II 4G (SGH-T679)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • The device has a high-resolution screen which makes everything very crisp and bright.
  • Tested with Android 2.3.5, X Mobile 12.1.8, JVM_high_res_b168_rev20547.apk
 Compatibility Testing Results

** X Mobile must be running in the foreground, otherwise, it may be closed unexpectedly **

  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Screen font sizes (normal legible size)
  • Touchscreen input (works well, signature high quality and accurate)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Est. Mfg. Date

2011

Peripheral Scanners

Samsung Galaxey S7
 Compatibility Testing Results

Although it works the size of the Fonts and inability to access the command buttons makes the device unusable.

Had to use a stylus to open the keyboard and select buttons and even then was very hit or miss.

The Full HD JVM was the only one that was even readable

The HiRes JVM was too small

The LowRes JVM was even smaller than the HiRes JVM

Peripheral Scanners

Samsung Galaxy A5 SM-A500W
 Comments

X Mobile will load and initially run with Hi-Res JVM but the operation is very problematic - because of the issues listed below, this device is not compatible. 

 com

Android Version 5.0.2 tested with X Mobile version 15.1.0, High-Resolution JVM

The font size is very small with the High-Resolution JVM, not stable at all on either the Full HD or Low-Resolution JVM. 
Data transfer is extremely slow, and X Mobile crashes if trying to do anything else while data is transferring. 
Image capture causes X Mobile to crash.

 References
Samsung Galaxy Grand Prime SM-G530W

 Compatibility Testing Results

Android version 5.1.1 (Lollipop) and X Mobile 15.1.0 with High-Resolution JVM

  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with latest high-resolution JVM, but not for longer than a couple hours)
  • Screen font sizes (looks good in standard high resolution)
  • Touchscreen input (Very responsive, works well)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)

Peripheral Scanners

Samsung GALAXY NEXUS (GT-19250)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • When you open the virtual keyboard you have to click the back button to get it to go away so you can see other buttons.
 Compatibility Testing Results
  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working in both Landscape and portrait)
  • Physical Keyboard (N/A)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)

***Sometimes when in portrait mode, the bottom half of the screen will turn black. You will still see the keyboard control, and the two X Mobile buttons will work. Rotating to landscape, back to portrait, or moving to another screen in X Mobile fixes the issue. You do not lose any functionality.***

  • Running in the background (confirmed working)

***Let the device sit for 2 days, and X Mobile was non-responsive. Had to close X Mobile and relaunch to get it working again.***

  • Screen font sizes (confirmed normal)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels) (about 11 Seconds)

Build 168 REV 20547 "HIGH" Resolution JVM was used for testing.
Device was running Android 4.0.1 

 Est. Mfg. Date

2011

Peripheral Scanners

Samsung Galaxy Note II (SPH-L900)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Comes with a capacitive stylus for capturing signatures.
  • When you open the virtual keyboard you have to click the back button to get it to go away so you can see other buttons.
  • Device is very large, easy to hold onto with large hands.
  • Screen is 5.5" with a 720P resolution making it easier to read and navigate.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (normal legible size)
  • Touchscreen input (works well with fingers and stylus, signature capture is good)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)

Device is Android 4.1.1
JVM REV High Res 110912
Tested with X Mobile 12.1.11

 Est. Mfg. Date

2012

Peripheral Scanners

Samsung Galaxy S 4G
 Comments

** X Mobile must be running in the foreground, otherwise, it may be closed unexpectedly **

 Compatibility Testing Results

GPS doesn't work I get a message saying GPS error null.

No sound on this device. Made sure volume was all the way up and no sound.

 References
 Est. Mfg. Date

2010

Samsung Galaxy S Blaze 4G (SGH-T769)
 Comments
  • The Samsung Galaxy S Blaze 4G is one of the first 4G offerings from T-Mobile, from the Samsung Galaxy S series of devices. It is also one of the last Android 2.3 devices to come out before new devices that were capable of upgrading to or already come with, Android 4.0
  • The performance was mostly satisfactory, though the placement of the settings button caused a couple of accidental closes of X Mobile while testing.
  • GPS appears to respond slowly initially, taking upwards of 10 seconds for X Mobile to pick up the GPS fix from the device, but afterward, GPS testing in X Tracking shows normal performance.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with latest high res JVM)
  • Screen font sizes (normal legible size)
  • Touchscreen input (works well with the stylus, signature capture is good, accepts touch input well)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Est. Mfg. Date

2012

Peripheral Scanners

Samsung Galaxy S II Epic Touch 4G (SPH-D710)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • The device was very responsive and has high graphic fidelity.
  • There may be a potential issue with running X Mobile in the background, as memory management appears to be particularly aggressive. Usage of the beta JVM seems to resolve this to a significant degree.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in background (confirmed working with beta JVM)
  • Screen font sizes (normal legible size)
  • Touchscreen input (works well with fingers and stylus, signature capture is good)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)

Device is Android 2.3.6
JVM REV 20547 20120401 BETA
Tested with X Mobile 12.1.2

 Est. Mfg. Date

2011

Peripheral Scanners

Samsung Galaxy S II LTE (SGH-I727R)
 Comments

After testing the device, we have found the Samsung Galaxy S II LTE to be incompatible with X Mobile. Please see the compatibility results for further details.

 Compatibility Testing Results

*** X Mobile intermittently starts.
*** When X Mobile did start, and the initial information entered, the device froze during 'Getting information from server' screen; which is as far as the device loaded.

  • GPS ((Not Available, X Mobile does not run correctly)
  • Onscreen Keyboard (Not Available, X Mobile does not run correctly)
  • Physical Keyboard - (N/A)
  • Sound (Not Available, X Mobile does not run correctly)
  • Screen rotation (Not Available, X Mobile does not run correctly)
  • Running in the background (Not Available, X Mobile does not run correctly)
  • Screen font sizes - Normal
  • Touchscreen input - (Confirmed working)
  • Large parcel test - (Not Available, X Mobile does not run correctly)

Build 168 REV 20547 "HIGH" Resolution JVM was used for testing.
Device was running Android 2.3.5

 Est. Mfg. Date

2011

Samsung Galaxy S4 - See
 Comments

The notification tones on this device do not function correctly, instead, the device makes a quiet clicking noise.

 Compatibility Testing Results
  • GPS (Confirmed Working)
  • Onscreen Keyboard (Confirmed Working) 
  • Sound (MAKES AN AUDIBLE CLICK INSTEAD OF TONES)
  • Screen rotation (Confirmed Working)
  • Running in the background (Confirmed Working)
  • Screen font sizes (Normal Font Size)
  • Touchscreen input (Confirmed Working)
  • Large parcel test (Confirmed Working)
  • Image capture (Confirmed Working) *Image capture with Android v 4.4.2 - preview screen doesn't work.
 Est. Mfg. Date

Mid-2013 - Current

Peripheral Scanners

Samsung Galaxy S5
 Comments

Keyboard requires a very specific touch to open takes some getting used to. About halfway down on the icon

 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with latest Full res JVM, but not for longer than a couple hours)
  • Screen font sizes (A little small with the standard Full Res JVM)
  • Touchscreen input (Very responsive, works well)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Est. Mfg. Date

2016

Peripheral Scanners

Samsung Galaxy S5 neo SM-G903W
 Comments

This device is not compatible with X Mobile for the reasons outlined below.

 Compatibility Testing Results

Android version 5.1.1, tested with X Mobile version 15.1.0, tested with all 3 available JVMs

Font size too small to be functional on either High Resolution or Low-Resolution JVMs.
X Mobile crashed after opening an order, a route stop, or image capture during testing on the Full HD JVM - was unable to perform basic functions.

 References
Samsung Galaxy S5 Sport
 Comments

Tested on X Mobile 14.2.2 with JVM - High Resolution (Build: 8/15/2013)

 Compatibility Testing Results

*** The device performed all major function of the compatibility test. ***

  • GPS (Confirmed Working)
  • Onscreen Keyboard (Confirmed Working) 
  • Sound (Confirmed Working)
  • Screen rotation (Confirmed Working)
  • Running in the background (confirmed working with latest high res JVM)
  • Screen font sizes (A little small with the standard Hi-Res JVM)
  • Touchscreen input (Confirmed Working)
  • Large parcel test (Confirmed Working)
  • Image capture (Confirmed Working)
 Est. Mfg. Date

Jun-23-2014

Peripheral Scanners

Samsung Galaxy SIII

 Comments

When you open the virtual keyboard you have to click the back button to get it to go away so you can see other buttons.

 Compatibility Testing Results
  • Android version -- 4.1.2
  • X Mobile Version -- 13.0.1
  • JVM Version -- 20130323
  • GPS - Confirmed working 
  • On-screen keyboard - Confirmed working
  • Sound - Confirmed working 
  • Screen rotation - Confirmed working 
  • Running in the background - Confirmed working 
  • Screen font sizes - Normal legible size on high res JVM 
  • Touchscreen input - Confirmed working 
  • Large parcel test - Confirmed working on 2000 parcels, On Demand and Routed
 Est. Mfg. Date

05/2012 - current

Peripheral Scanners

Samsung Galaxy Tab (SCH-I800)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures and or a human figure could be used with good results.
  • Can be equipped with an Otterbox case that makes the device significantly more rugged.
  • X Mobile fits nicely on the screen and takes advantage of the ample screen real estate.
 Compatibility Testing Results
  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working in both Landscape and portrait) 
  • Physical Keyboard (N/A)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels) 10 seconds.

Build 168 REV 20547 "HIGH" Resolution JVM was used for testing.
Device was running Android 2.3.5

 Compatibility Testing Results
 Est. Mfg. Date

2011

Peripheral Scanners

Samsung Galaxy Tab 2
 Comments

*** Device must use the latest version of JVM 08/15/2013 or greater and X Mobile version 14.0.1 or greater" ****

 Compatibility Testing Results

*** The device performed all major function of the compatibility. ***

  • GPS (Confirmed Working)
  • Onscreen Keyboard (Confirmed Working) 
  • Sound (Confirmed Working)
  • Screen rotation (Confirmed Working)
  • Running in the background (Confirmed Working)
  • Screen font sizes (Normal Font Size)
  • Touchscreen input (Confirmed Working)
  • Large parcel test (Confirmed Working)
  • Image capture (Confirmed Working)
 Est. Mfg. Date

2012

Peripheral Scanners

Samsung Galaxy Tab 3
 Comments

JVM version 03/23/2013 and below had an issue with sound not functioning correctly. The device must use JVM 08/15/2013 or higher and X Mobile version 14.0.1 or higher. 

 Compatibility Testing Results

*** The device performed all major function of the compatibility test. ***

  • GPS (Confirmed Working)
  • Onscreen Keyboard (Confirmed Working) 
  • Sound (Confirmed Working)
  • Screen rotation (Confirmed Working)
  • Running in the background (Confirmed Working)
  • Screen font sizes (Normal Font Size)
  • Touchscreen input (Confirmed Working)
  • Large parcel test (Confirmed Working)
  • Image capture (Confirmed Working)
 Est. Mfg. Date

10/01/2013

Samsung Galaxy Tab 4
 Comments

While the camera will capture an image (not a barcode scan) there is no preview of the image prior to tapping capture. The image captured is displayed after the fact. In Landscape mode for capture, there were numerous screen artifacts but tapping capture does still work.

Tested with JVM High Resolution (build 8/15/2013)
Tested with X Mobile v 15.0.0

 Compatibility Testing Results

*** The device performed all major function of the compatibility test. ***

  • GPS (Confirmed Working)
  • Onscreen Keyboard (Confirmed Working) 
  • Sound (Confirmed Working)
  • Screen rotation (Confirmed Working)
  • Running in the background (Confirmed Working)
  • Screen font sizes (Normal Font Size)
  • Touchscreen input (Confirmed Working)
  • Large parcel test (Confirmed Working)
  • Image capture (Confirmed Working, please see notes about no image preview using Android 4.4.4)
 Est. Mfg. Date

04/01/2014

Peripheral Scanners

Samsung Replenish (SPH-M580)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures. 
  • This device has a physical keyboard and a smaller touchscreen than most Android devices.
  • X Mobile fits well if used with the low-resolution Android JVM (see X Mobile downloads for details) QVGA (320 x 240).

######## See Compatibility Results for more details! #######

 Compatibility Testing Results
  • Download and Installation - Tested
  • Signatures - Tested
  • Display rendering/orientation -Tested
  • The app running in the background - Tested
  • Sound - Tested
  • GPS - Tested
 Est. Mfg. Date

2011

Peripheral Scanners

Samsung Rugby Pro (i547)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • When the virtual keyboard is opened you have to click the return/back button to minimize it again.
  • Rugby Pro is reasonably ruggedized with rubber surround.
  • Super Amoled Display.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (normal legible size)
  • Touchscreen input (works well with fingers, signature capture works well)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)

Device is Android v4.0.4 (Ice Cream Sandwich) and Android 4.1.1 (Jelly Bean)
JVM REV High Res 110912
Tested with X Mobile 12.1.11 and X Mobile 15.1.0

 Recommended Vendor
 Est. Mfg. Date

2012

Peripheral Scanners

Samsung Rugby Smart (SGH-I837)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • The bottom buttons don't light up, but that's a matter of personal preference
  • Partially ruggedized with rubber padding surrounding the edge of the phone.
  • Recommend typing in landscape mode, as the on-screen keys can be rather small in portrait mode, due to the small overall screen size.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with latest high res JVM)
  • Screen font sizes (normal legible size)
  • Touchscreen input (works well with a stylus)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)

Device Info

  • Samsung Rugby Smart - SGH-I847
  • Android version - 2.3.6
  • Phone Firmware Version if available - N/A

X Mobile Info

Routed Work

  • Assign a route - Succesful
  • send back updates - Successful
  • POD - Successful
  • sigcap - Successful
  • Add 2000 Parcels - Successful

BOL

  • Create two orders and BOL together - Successful

Device

  • On-Screen Keyboard - Works
  • Screen Orientation - Works
  • Sound - Works

GPS

Garbage Collection - Does it stay open - Leave on overnight

  • Foreground - Worked overnight
  • Background - Worked overnight with JVM pushing to the foreground

Remarks

  • The bottom buttons don't light up, but that's a matter of personal preference
  • Screen size is nice, compact and quite a decent resolution (480x800)
  • The 4G works well in the tested reception area (Tucson, AZ)
 Est. Mfg. Date

2012

Peripheral Scanners

Samsung SCH-i760
 References
 Est. Mfg. Date

2007

Samsung SGH-i907 Epix
 Comments

NO GPS

It's suggested that customers look at newer devices but this device was tested to work with X Mobile despite limited compatibility and NO GPS.

 Est. Mfg. Date

Discontinued.

Samsung Stratospher (SCH-I405)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures.
  • The device has a physical and virtual keyboard.
  • The device has a nice large screen and camera with flash.
 Compatibility Testing Results
  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working "portrait/landscape mode") 
  • Physical Keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working)
  • Screen font sizes (confirmed normal)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (confirmed working downloaded/created over 2000 parcels) (About 5 seconds)

Build 168 REV 20547 "HIGH" Resolution JVM was used for testing.
Device was running Android 2.3.5

 Est. Mfg. Date

2011

Peripheral Scanners

Samsung Stratosphere 2
 Comments
  • The Samsung Stratosphere 2 is a Verizon-connected smartphone with a slide-out keyboard for easy entry of text. The slide-out keyboard was tested and appeared to work without issue.
  • While quick, the device was a slight bit slower than other recently tested devices as well, despite being a mid-level device. 
  • The signature capture on the device is somewhat spastic in capturing input. It appears it may be overly sensitive to input, and even using a smartphone stylus does not alleviate the issue.
  • Attaching a Bluetooth device appears to NOT deactivate the onscreen keyboard, so it should prevent any issues from coming up where you can't enter in PODs or similar information while using a Bluetooth scanner.
 Compatibility Testing Results
  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with latest high res JVM)
  • Screen font sizes (normal legible size on high res JVM)
  • Touchscreen input (works, but appears to be overly sensitive for signatures, regular keypresses work fine)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)
 Est. Mfg. Date

2013

Peripheral Scanners

Samsung Transform (SPH-M920)
 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • Requires a separately purchased capacitive stylus for capturing signatures. 
  • This device has a full slide out keyboard and a nice full screen that displays the soft keyboard with plenty of room to type.
  • This device has a (320 x 480) resolution and X Mobile fits well.

######## See Compatibility Results for more details! #######

 Compatibility Testing Results
  • Download and Installation - Tested
  • Signatures - Tested
  • Display rendering/orientation - Tested
  • App running in the background - Tested
  • GPS - Tested
  • Sound - Tested

This device needs the smaller resolution JVM to get the sound and GPS working.

 Est. Mfg. Date

2010

Peripheral Scanners

Sony Xperia M4 Aqua E2306

 Comments

Font size is small but functional on High-Resolution JVM. X Mobile crashed on the Low Resolution and Full HD JVMs though so High Resolution is the only compatible JVM.

 Compatibility Testing Results

Tested on Android 5.0 (Lollipop) and X Mobile 15.1.0 on High-Resolution JVM 

  • GPS (confirmed working)
  • On-screen keyboard (confirmed working)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working with latest high res JVM, but not for longer than a couple hours)
  • Screen font sizes (A little small with the standard High-Resolution JVM)
  • Touchscreen input (Very responsive, works well)
  • Large parcel test (confirmed working on 2000 parcels, on demand and routed)

Peripheral Scanners

Viewsonic G Tablet

 Comments

** As with all Android apps, X Mobile must be running in the foreground to prevent Android from closing it to free memory. **

  • WIFI ONLY
  • NO CELLULAR DATA 
  • Requires a separately purchased capacitive stylus for capturing signatures. 

Although X Mobile works on this tablet customers should consider all the limitations before purchasing this device. This device is not a phone, it's an "Android Tablet" and ideally could be used in any scenario where a computer-sized screen is needed for visibility.

Screen scaling looks good and the app scales to fit the screen.

Device has a dual-core processor and is very quick.

Low-cost device.

 References
 Est. Mfg. Date

2010

Windows Phone 7 (All Devices)
 Comments

Windows Phone 7 devices are not compatible with X Mobile.

 References
 Est. Mfg. Date

N/A

ZTE Optik (SV55TAB)
 Comments

*** This device is listed as "Not Compatible" due to instability issues running X Mobile. Please refer to the "Compatibility Testing Results" for more details.

Requires a separately purchased capacitive stylus for capturing signatures.

 Compatibility Testing Results

*** The stability of X Mobile installed on this device was very poor. ♦♦♦
*** X Mobile would crash and lockup frequently and or not even load. ***

Often times the application would freeze and become totally unresponsive. When the application did run it fit the screen nicely, however, the navigation bar on the bottom might be distracting to end users since that's exactly where X Mobile's navigation bar is located. Every time testing the device X Mobile froze up.

  • GPS (confirmed working)
  • Onscreen Keyboard (confirmed working) 
  • Physical Keyboard (N/A)
  • Sound (confirmed working)
  • Screen rotation (confirmed working)
  • Running in the background (confirmed working, however, after long or short periods of time, X Mobile would become unresponsive or crash)
  • Screen font sizes (confirmed normal)
  • Touchscreen input (confirmed accurate and signatures captured successfully)
  • Large parcel test (Not working, X Mobile would crash when creating 2000 parcels.)

Build 168 REV 20547 "HIGH" Resolution JVM was used for testing.
Build 168 REV 20547 "LOW" Resolution JVM was tested and launched but crashed and had same issues as the HIGH.
Device was running Android 3.2

 Est. Mfg. Date

2011