Dispatch tickets are printed order information that can be customized in the Dispatch Tickets section. You can configure dispatch tickets to be printed automatically on the order type or reprint them from the order form. See Order Types (Classic Operations App) or Orders.

Go to Maintenance > Dispatch Tickets.

How to Add a Dispatch Ticket

Go to Maintenance > Dispatch Ticket.
Click the New button in the toolbar.

Alternate Steps

Click the arrow next to the New button, or press the Alt and N keys.
Click Dispatch Ticket.

How to Edit a Dispatch Ticket

Go to Maintenance > Dispatch Ticket.
Double-click the dispatch ticket you would like to edit.

How to Delete a Dispatch Ticket

Go to Maintenance > Dispatch Ticket.
Double-click the dispatch ticket you would like to delete.
Click the Delete button on the bottom left.

Dispatch Ticket Form

Field Name	Description

Field Name	Description
ID	Unique identifier.
Description	Description of the dispatch ticket.
Font…	Click Font… to select the font to use when the dispatch ticket is generated.
Lines Per Inch	The number of lines per inch for the dispatch ticket.
Paper Bin	Where your printer is getting its paper from, also know as the output tray on the printer. Upper Lower Middle Manual Envelope Env Manual Auto Tractor Small Format Large Format Large Capacity
Printer Lookup Text	Shared name for your printer on your network.
Available Database Fields	List all the available fields from the on demand order form that you can use in the dispatch ticket.
Line	The line number for the position you want the Print Element to be located.
Position	The position on the line specified in the Line column.
Print Element	The Available Database Field from the on demand order that you want to display on this line at the position specified.
Length	The amount of room you can give to the Print Element specified
Date Format	Format used when dates are displayed.
Wrap	When checked, enabled, the text from the Print Element will wrap to the next line if the information is to long for the width of the page.
Font	Click the cell to select the font to use when the dispatch ticket is generated.