Route Optimization Service URL

URL for the route optimization service.

Username

Username for the route optimization service.

Password

Password for the route optimization service.

Service Time Per Pickup

The number of minutes a driver is at a stop.

Pickup Grace Period

The number of minutes a driver can be late. This does NOT include grace time to be early.

Service Time Per Delivery

The number of minutes a driver is at a stop.

Delivery Grace Period

The number of minutes a driver can be late. This does NOT include grace time to be early.

Max Radius

The number of miles that the driver needs to be within in order to be considered for best driver suggestions. This is based upon the driver's current location and the pickup location on the on demand order. Max field value is 600 miles.

Allow Optimization w/Recomendation

Set whether or not a driver's actively assigned work will be optimized when being assessed for best driver recommendations. This setting will allow updates to the driver's ETAs and sequence numbers, when applicable.

• Disabled

• Enabled

Select Drivers

Click the Edit button to select the drivers to be considered when using assisted dispatch.

Enforce Capabilities When Optimizing

Selected option whether or not to enforce capabilities when recommending drivers.

• Ignore

• Enforce

Enforce Critical Dates When Optimizing

Selected option whether or not to enforce critical dates when giving best driver recommendations. Critical dates are stored in Human Resources that can refer to items such as drivers license, insurance, or immigration expirations

• Ignore

• Enforce

Recommendation Priority

The recommended priority when looking for the best drivers.

• Default Priority - Drivers will be ordered based on the “Total Time”. If there is a tie, it will then look at the “Number of Delays”, then “ETA”.

• Total Route Time - Drivers will be ordered based upon their total time for all stops, from the least to the greatest time. This is determined by getting the sum of the total time the driver has spent on the road already and the projected time that the driver will still be on the road if the selected on demand order(s) is added to the driver’s assigned on demand orders.

• Number of Delays - Drivers will be ordered from fewest delayed stops to most. This is determined by looking at the total number of delayed stops on the driver's assigned on demand orders.

• ETA - Drivers will be ordered from who has the earliest estimated time of arrival to the latest. The ETA is based on driver location to the selected order(s).

• Induced Route Time - The order for which Assisted Dispatch is requested is hypothetically added to all drivers, and total estimated time is calculated. Drivers are then ordered based upon their total time for all stops, from the least to the greatest.

• Induced Number of Delays - The order for which Assisted Dispatch is requested is hypothetically added to all drivers, and total estimated delays are calculated. Drivers are then ordered based upon their total delays for all stops, from the least to the greatest.

GPS Update Before Recommendation

When enabled, a GPS update will be triggered for all active assisted dispatch drivers before calculating the best driver recommendations. This can increase the processing time of your recommendations.

Prioritize Active Drivers

When enabled, active drivers are prioritized over inactive drivers.