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Stop Info in the Driver App

Stop Info in the Driver App

Owned by Michelle Cabaya (Unlicensed)
Last updated: May 28, 2024
6 min read

For driver documentation see Stop Info.

Drivers can view and edit information about a stop on the Stop Info screen.

For Driver App 3.0.16 or newer, the driver will see a pop-up to let the driver know that the stop is for a contactless customer.

 

 

 

 

 

 

Field Name

Description

Field Name

Description

Name

Name of the stop.

Address

Tap on the stop’s address to view the address in the driver’s mobile device’s default map app.

Comments

Stop pickup/delivery comments.

Contactless Pickup/Delivery Instructions will be displayed here.

 

Shipment Details

Visible for on demand orders only.

Tap to see the shipment details.

 

Flight Info

Visible for on demand orders with flight information only.

Tap to see the flight info.

Pieces

Driver(s) must have “Allow updates to pieces and weight fields” enabled on their driver record. See Drivers (Classic Operations App) for the Classic Operations App or Drivers for the Operations App.

The number of pieces to be picked up or delivered at the stop.

Weight

Driver(s) must have “Allow updates to pieces and weight fields” enabled on their driver record. See Drivers (Classic Operations App) for the Classic Operations App or Drivers for the Operations App.

The total weight of all the pieces to be picked up or delivered at the stop.

Billing Group

Visible for on demand orders only.

Billing group for the stop.

Reference 1

References for the stop.

Reference 2

BOL

BOL, or Bill Of Lading, for the stop. This can be used for grouping/filtering on the Stops List screen.

Accounts

Customer Account Name(s).

Tracking ID

A letter D for on demand or R for routed and the stop ID. Non 0 numbers after the decimal mean that it is a continuation or return stop.

Pickup Ready

The time that the stop will be ready.

Delivery Ready

Min Time

Preferred Time

Visible for route stops only.

The preferred time of the stop

Pickup By

After this time, the stop will be considered late.

Deliver By

Max Time

Total Order Mileage

The distance calculation based on the exact mileage between the Origin Location address to the Destination Location address.

Quick Tips:

  • This mileage is different from the directional mileage displayed on the main Stops List which is the distance in miles from the driver’s current location to the individual stop.

  • The total order mileage is the distance displayed on the on demand order record.

Pay

Driver(s) must have the “Show Driver Pay” mobile option enabled.

  • To allow all or a group of drivers to view Pay, go to Maintenance > Mobile Option Sets. See Mobile Option Sets (Classic Operations App) for the Classic Operations App or Mobile Option Sets for the Operations App.

  • To allow specific drivers to view Pay

    • In the Classic Operations App, go to Maintenance > Mobile Users. See Mobile Users.

    • In the Operations App, go to Maintenance > Drivers then the Mobile Options tab of the driver record. See Drivers.

Driver pay amount for the order or route stop. For route stops, this does not take into account any route Minimum and Maximum amounts set.

Status Codes

The number of status codes on the stop will be displayed in parenthesis. Tap on Status Codes to view the status code on the order. See Status Codes in the Driver App.

Accessorial Items

The number of accessorial items on the stop will be displayed in parenthesis. Tap on Accessorial Items to view the accessorial items on the order. See Accessorials in the Driver App.

Attachments

The number of attachments on the stop will be displayed in parenthesis. Tap on Attachments to view the attachments for the order. See Attachments in the Driver App.

Parcels

The number of parcels on the stop will be displayed in parenthesis. Tap on Parcels to view the parcels associated with the order. See Parcels in the Driver App.

Options Menu

Menu Option

Description

Menu Option

Description

Enable Bluetooth Scanning

Enable/Disable Bluetooth scanning. See Setting Up Bluetooth Scanning in the Driver App.

Driver(s) must have the “Enable HID Scanning” mobile option enabled.

  • To allow all or a group of drivers to use Bluetooth scanners, go to Maintenance > Mobile Option Sets. See Mobile Option Sets (Classic Operations App) for the Classic Operations App or Mobile Option Sets for the Operations App.

  • To allow specific drivers to use Bluetooth scanners

    • In the Classic Operations App, go to Maintenance > Mobile Users. See Mobile Users.

    • In the Operations App, go to Maintenance > Drivers then the Mobile Options tab of the driver record. See Drivers.

Flag as Next Stop

For On Demand only.

Mark the stop as the next stop.

Where this is seen in the Operations App

Received At Dock

For On Demand only.

Mark the stop as “Received At Dock”. See Received at Dock in the Driver App.

Requires Enable & Track "Received At Dock" enabled in Global Options.

Where this is seen in the Operations App

Reject Stop

For On Demand only.

Reject the stop.

Driver(s) must have the “Reject Order at Confirmation” mobile option enabled.

  • To allow all or a group of drivers to reject a stop, go to Maintenance > Mobile Option Sets. See Mobile Option Sets (Classic Operations App) for the Classic Operations App or Mobile Option Sets for the Operations App.

  • To allow specific drivers to reject a stop

    • In the Classic Operations App, go to Maintenance > Mobile Users. See Mobile Users.

    • In the Operations App, go to Maintenance > Drivers then the Mobile Options tab of the driver record. See Drivers.

Where this is seen in the Operations App

Deactivate Stop

For Route Stops only.

Deactivate the route stop.

  • If the route stop is consolidated this will only deactivate the first stop.

  • If the route stop is marked as a Parent Stop then this will also disable the child stop(s). See Dispatch - New / Edit Posted Route Stop.

Make Next Stop

Mark the stop as the next stop.

Add Stops to Consolidation

Add stop to a consolidation.

Driver(s) must have the “Manual” mobile option under Consolidation enabled.

  • To allow all or a group of drivers to add stops to consolidation, go to Maintenance > Mobile Option Sets. See Mobile Option Sets (Classic Operations App) for the Classic Operations App or Mobile Option Sets for the Operations App.

  • To allow specific drivers to add stops to consolidation

    • In the Classic Operations App, go to Maintenance > Mobile Users. See Mobile Users.

    • In the Operations App, go to Maintenance > Drivers then the Mobile Options tab of the driver record. See Drivers.

Location Scan

Location scan for the stop. This will automatically mark the stop as “Arrived” if it is not already.

Where this is seen in the Operations App

  • Timestamp is displayed if the on demand/route stop was not marked “Arrived” before the locations scan in

    • The Arrived field of the route stop form.

    • The At Origin field of the Picked Up and At Destination field of the order status for on demand. The default Operations App Shipping label includes a barcode used for this feature.

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