Using Dispatch Zones
- Michelle Cabaya (Unlicensed)
Dispatch zones can be created to override default fleets. This means that when an order is entered, it can be automatically assigned to a different fleet based on your geographical needs. For example, if your dispatchers are covering areas "North, South, and Central", Dispatch Zones can be set up accordingly, filtering orders directly into their respective zones.
To set this up you would need to do the following
Create Dispatch Zones
Set up Dispatch Zones in Maintenance → Zones and scroll to the right for the Dispatch Zones column. Enter Dispatch Zone names.
Establish Override Fleet(s) on Order Type(s)
Configure your order types(s) by clicking on the "Fleet Assignments" tab and add applicable overrides.
Adjust Dispatch Board Fleets
On the Dispatch Board, use the right click menu to select Filter unassigned orders by fleets…
Select the fleet(s) you would like to view on the dispatch board.
