Driver Pay

Owned by Michelle Cabaya (Unlicensed)
Sept 20, 2022
6 min read

Driver pay is calculated from several parts of the Operations App.

Quick Tip: You can run an Estimated Driver Commission Report for multiple drivers from the toolbar in the Classic Operations App by going to Reports > Estimated Driver Commission Report.

Order Pay

Primary Pay Setup

The on demand driver pay percentage is made up of 4 percentages.

  1. Human Resource Record On Demand %: In most cases, this is where you will set the driver’s pay.

  2. Order Type Driver Split %: This can be used when drivers would get smaller or larger percentages for certain order types.

  3. Order Form Percent: Here percentages can be set for each driver on the order. Most commonly used where more than one driver works on an order and splits the pay.

  4. Items Driver Split %: This only affects the charges for the line item and is commonly used when the driver should get a smaller or larger amount of the customer charges for the line item.

All of these percentages are applied. So if 2 is 4 of these percentages were set to 50% and the other 2 set to 100% then the driver's pay will be 25%.

Quick Tip: Driver pay should be set to 100% for any records that you do not want to affect the driver pay.

Driver Override % on Customer Record

You can override driver pay percentages on the customer record. This is often used if driver pay calculations need to be overridden when performing work for a certain customer.

Adding a value to the Driver Override % will override the pay % from the driver's human resource record (and factor into the pay calculation just as the human resource pay % normally would).

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Driver Pay Charts

Human resource or customer pay charts can be set up to calculate driver pay.

Enable Driver Pay Charts

  1. Go to Options in the top menu to navigate to Global Options.

  2. Select the Misc tab.

  3. In the Driver Options section, check Enable driver pay charts.

  4. Optional. Check HR Pay Charts Override Customer Pay Charts if you have pay charts on both the human resource record and customer record and want the human resource pay chart to take precedence.

  5. Click OK to save and close the Global Options form.

See Global Options.

Create Driver Pay for Orders Types or Services

  1. Go to Maintenance > Rate Charts.

  2. Create rate charts for the order types or services. See Rate Charts.

Set Human Resource Pay Charts

  1. Go to the Maintenance > Human Resources to open the human resource record(s) of the driver(s) you would like to pay differently than the set customer override.

  2. Select the Advanced tab and select the Pay Charts.

Set Customer Driver Pay Charts

  1. Go to the Maintenance > Customers to open the customer record(s) of the customer(s) you would like to pay the driver differently for.

  2. Select the Accounting tab and select the Override Pay Charts.

Where to View Order Pay

The driver pay details for an order can be viewed from the order form.

  1. Navigate to the Drivers tab on the order form.

  2. Click the cell in the Edit column for the driver you would like to view order pay details for.

Route Pay

Primary Pay Setup

Route pay is calculated from the following.

  1. Route Form Pay Route fields: The Pay Style, Minimum route pay fields, and Maximum route pay fields are the primary settings when setting up driver route pay.

    • There are 7 pay styles to choose from on the route form.

      • Per Route - Pay is the amount from the Pay Amount field.

      • Per Stop - Pay is the amount from the Pay Amount field multiplied by the number of stops on the driver's route manifest. The number of stops includes scheduled stops as well as any distribution or reassigned scheduled stops.

      • Per Piece - Pay is the amount from the Pay Amount field multiplied by the total number of pieces from the driver's stops in the pieces field.

      • Percentage - Pay is the sum of the price of all the stops multiplied by the driver's Route %, found in his/her human resource record.

      • Per Schedule - Pay is based on a set schedule. 

      • Booked Amount - Pay is based on the Booked Percentage on the customer record associated with the stop and the Route % on the driver's human resource record. 

      • Advanced Fallback - Pay according to a tiered structure when multiple stops are required at the same location. Only available for integrations.

  2. Customer Record X Route fields: Used to make adjustments to the driver pay.

  3. Global Options Driver surcharge %: The Driver surcharge % affects all routes and is based on the selected Driver Surcharge based on setting.

  4. Human Resource Record Route Pay %: This is usually set to 100% unless the Pay Style on the route form is set to “Percentage”.

Driver Surcharge

Driver pay can also include calculated amounts based on surcharges. This is set up in the Global Options X Route tab and can be overridden on the route level and can be based on one of the following.

  • Driver Surcharge % - This is the default option for driver surcharges and is calculated based on the driver pay set up within Route Planning. This takes into account all of the current surcharge adjustment fields.

  • Customer Surcharge % - Another option for calculating driver surcharge is to base it on the total surcharge amount charged to your customer. The contract’s Billing must be set to “Stop Rate”, if a stamp rate chart is used when creating route stops manually, or importing route stops. Otherwise, the surcharge amount will be $0.00.

Override Driver Pay

Override driver pay can be set up on the contract stop or on a route stop using by enabling and setting the Override Settlement.

 

 

Where to View Route Pay

You can view driver pay for routes from the Route Dispatch board.

  1. From the Route Dispatch board, right-click on the route you would like to view driver pay for.

  2. Select Set Driver Pay.