How to Set Alert me if I have not synced in

Owned by Michelle Cabaya
Last updated: May 01, 2020Version comment
1 min read

If your device is out of cellular range or not connected to Wi-Fi it is unable to sync any data to the server. The Settings menu has a configurable menu that syncs according to a defined time period. If a sync has not occurred within that set time period, a banner is displayed at the top of all screens in the application to notify you that the app has not synced. Once the device has successfully synced, the warning banner disappears. If the warning message is displayed and you are in cellular range you can pull down on any screen to sync.

Step-by-step guide

  1. From the Settings tab located on the bottom right of the screen, select Alert me if I have not synced in.

  2. A Minute interval menu is displayed, once a selection is made, the menu closes. 

     If Never is selected, the warning banner does not display and you are never notified if there is a sync issue.  

  3. The new time selected is displayed next to the Alert me if I have not synced in.