Active Work
Active Work displays all shipments currently assigned to the driver. It is broken into the following sections:
To view Active Work, right-click on a driver in the Drivers section of Visual Dispatch BETA.
Map
The map can display shipment and driver information.
Shipment Pins
Driver Pins
Shipments
The Shipments section allows you to view information about the driver’s shipments at a glance. See Visual Dispatch Shipments Field Descriptions for more information on each column.
Actions
Action | Description |
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Assigned Orders | Selected option on which shipment location pin(s) to display.
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Current Location | Selected option on which driver location pin(s) to display.
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View Driver History | Display historic driver tracking details showing how a driver moved around during their shifts. See https://cxtsoftware.atlassian.net/wiki/spaces/CXTsupport/pages/3111256068. |
Sequence | Display the Order Sequence form that allows you to arrange the sequence of the pickup and delivery of the driver’s orders. See Order Sequence. |
Show/Hide Columns | Select which columns are visible in the section. |
Refresh | Manually refresh the the driver’s active work. |
Keyboard Shortcuts | Displays keyboard shortcuts that can be used in each section. See https://cxtsoftware.atlassian.net/wiki/spaces/CXTsupport/pages/3052568578. |
Right-Click Menu
To view the shipment menu, right-click on the shipment.
Menu Option | Description |
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View Tracking Status | The Tracking Status displays the status information of a shipment which includes information such as timestamps for specific tasks, POD, signature, invoice numbers.
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Assign to Driver | Assign the shipment to another driver. |
Get Directions | Get directions from the Origin Address to the Destination Address on the order from Google. |
Highlight After Dispatch | Where the highlight should be immediately after dispatch.
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Re-send Message | Resends shipment information to delivery personnel via Q Codes. Feature only available for orders already sent via Q Codes. |
Send Cancel Message | Send a cancel message to the driver that displays in their app notifications or Q Codes, but does not actually cancel the shipment. |
Update Status | Update one of the following statuses with a timestamp
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Pin Selected | Display map pins of shipments that have been selected with a checked checkbox. |